Event Security Officer

Mohegan Tribal Gaming Authority - Mohegan Sun; Mohegan (CT); On-site; USD 25,000 - 33,000; Full time

Job summary

Mohegan Sun in Connecticut seeks a security team member to help maintain safety and order during events. The role involves patron protection, crowd control, and assisting guests in non-gaming locations.

You will support entry points across the property, greet visitors, monitor for threats, and respond to emergencies with clear, professional communication. This position requires English communication, a High School diploma, and the ability to work flexible shifts in a high-energy venue.

Qualifications

• High School Diploma or equivalent.
• Ability to communicate effectively in English.
• Previous customer service experience preferred.

Responsibilities

• Maintain safety and order for guests at events and in non-gaming areas.
• Provide entry support and guide guests to venues across the property.
• Greet guests, monitor for unsafe behavior, and safeguard assets.
• Perform ID checks for underage patrons.
• Communicate clearly via verbal, written, and radio channels.

Skills

Communication

Public interaction

Emergency response

Independent work

Education

High School Diploma or equivalent

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITEPosition Summary:This position is responsible for maintaining safety and order during events.Primary Duties and Responsibilities: includes but not limited to:Provides service and safety to our guests in non-gaming locationsProvides point of entry support for various venues across propertyGreets and guides guestsProtects patrons and employees, patrols for illegal and unusual situations and safeguards the company’s assetsChecks ID’s for underage patronsSecondary Duties and Responsibilities:Works closely with department supervisors and managers to assist with daily activitiesMaintains the safety and security of patrons, performers and tour personnel throughout the propertyCommunicates in a clear, concise and professional manner in verbal, written and radio communicationsExecutes principle of SMART; detection of false identificationMinimum Education and Qualifications:High School Diploma or equivalentMust be able to effectively communicate in EnglishPrevious customer service experience or experience dealing with the publicCompetencies: Incumbent will master the following competencies while in this position:Good communication skillsAbility to respond to emergencies in an expedited mannerAbility to work independentlyAbility to work in pressure situationsTraining Requirements:Knowledge of department policies and proceduresKnowledge of the property and its offeringsKnowledge of the arena’s emergency evacuation planKnowledge of the arena’s post dutiesPhysical Demands and Work Environment:Must be able to work in a high energy environment with smoke, loud noises and low lightingMust be able to work in an environment with strobe lighting or flashing lightingMust be able to lift up to 50 lbs.Must be able to stand, walk and climb stairs for extended periods of timeMust be able to work outside in various weather conditionsMust be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.Work Shift:RegularKnock, knock. Hear that sound? That's opportunity!.Mohegan Sun practices Native American Preference in hiring. \"Native American\" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.