Event Security & Guest Services Staff - Rocky Mountains

AEG; Denver (CO); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Potential benefits eligibility (ACA)

Work at exciting events

Job summary

AEG in Denver, Colorado is looking for Security & Guest Services Staff to ensure a safe and enjoyable experience for concert goers. Key responsibilities include checking IDs, ticket scanning, and managing crowd control.

This position requires strong communication skills and the ability to work in a fast-paced environment. Pay ranges from $20.00 to $22.00 per hour, with part-time benefits available. Join our team for exciting events!

Qualifications

• Must be over 18 to apply.
• Strong interpersonal skills and friendly personality required.
• Ability to stand or walk for up to 7 hours.

Responsibilities

• Check IDs and wristband patrons over 21.
• Perform security screenings and bag checks.
• Scan tickets for entry.

Skills

Interpersonal skills

Verbal communication

Ability to de-escalate tense situations

Ability to work in a loud environment

Education

High School Diploma or equivalent

Job description

Security & Guest Services Staff

Responsible for ensuring a safe and enjoyable event for concert goers, performers, and fellow team members. This position screens guests upon arrival, scans tickets for entry, checks credentials for backstage and restricted areas, and performs general crowd control for each show.

Job Responsibilities

• ID checking and wrist banding patrons over 21
• Perform security screenings and bag checks via walk‑through metal detectors, wand, and/or physical pat downs
• Ticket scanning
• Credential checks throughout the venue, including backstage and restricted areas
• Monitoring external venue areas, including parking lots, alleys, and smoking areas
• Identifying and addressing unsafe or disorderly conduct using de‑escalation tactics or other best practices
• Artist escort to and from public areas
• Light cleaning during and after all events

Required Qualifications

• Must be over 18 to apply
• High School Diploma or equivalent
• Previous security experience preferred, but not required
• Ability to work in a loud and fast‑paced environment
• Ability to de‑escalate tense situations
• Must be able to stand or walk for up to 7 hours
• Strong interpersonal skills with an outgoing, friendly personality
• Strong listening and verbal communication skills
• Positive attitude and team oriented
• Availability to work nights, weekends, and holidays as required

Compensation

Pay Scale: $20.00 - $22.00 per hour

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits

Part‑time: This position may be eligible for benefits (ACA qualification).

Equal Opportunity Statement

AEG is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.