Event Security & Guest Safety Specialist

BEST Crowd Management; Madison (WI); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Experience in event management andse­

Job summary

BEST Crowd Management in Madison, WI is seeking a part-time Event Security professional to support events at the University of Wisconsin. You will perform event staff duties and security tasks to ensure a safe, welcoming experience for attendees.

The role emphasizes strong communication, customer service, teamwork, and the ability to stay vigilant, respond to incidents, and enforce venue policies across varied events and schedules.

Qualifications

• Must be 18+ years old and meet local regulatory requirements.
• High school diploma or equivalent; some college preferred.
• Experience in event security or related field is advantageous.
• Able to stand or walk for extended periods; physically fit.
• Strong observation, problem-solving, and communication skills.
• Team player with flexibility for evenings, weekends, and holidays.
• Possess a valid security license or willingness to obtain one if required.
• Background check and drug screening are required.

Responsibilities

• Assist with event setup and equipment arrangement.
• Monitor access points and conduct security checks.
• Provide friendly customer service to attendees.
• Collaborate with staff and security to maintain safety.
• Manage crowd flow at entry/exit points.
• Respond to incidents per established protocols.
• Enforce event rules and safety procedures.
• Resolve attendee complaints calmly and professionally.
• Adhere to company policies to deliver high service and security.

Skills

Communication

Teamwork

Observation

Problem-solving

Customer service

Fitness/Endurance

Education

High school diploma or equivalent

Some college preferred

Job description

BEST Crowd Management in Madison, WI is seeking a part-time Event Security professional to support events at the University of Wisconsin. You will perform event staff duties and security tasks to ensure a safe, welcoming experience for attendees.

The role emphasizes strong communication, customer service, teamwork, and the ability to stay vigilant, respond to incidents, and enforce venue policies across varied events and schedules.