Event Sales Specialist

Puttshack; Chicago (IL); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Puttshack, an upscale, tech-infused mini golf experience, is seeking an Event Sales Specialist to manage event logistics and customer interaction. This hybrid role combines administrative tasks with direct guest communication, promoting a fun atmosphere while ensuring smooth event execution. Ideal candidates will have hospitality experience, strong communication skills, and a desire to create memorable experiences for guests.

Qualifications

• 1+ year(s) of experience in hospitality, restaurant, or related fields.
• Enthusiasm and strong guest services mindset are essential.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Provide administrative support to event sales managers and manage event packets.
• Act as a liaison between guests and event teams.
• Input sales revenue and manage reservations for events.

Skills

Communication

Time Management

Organizational Skills

Guest Services Mindset

Tech Troubleshooting

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

OneDrive

Tripleseat

Toast POS

Job description

Join to apply for the Event Sales Specialist role at Puttshack

21 hours ago Be among the first 25 applicants

Join to apply for the Event Sales Specialist role at Puttshack

About Puttshack

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

About Puttshack

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

Our Purpose: To bring everyone in to play.

Our Vision: To be the universal answer to the question 'Where should we get together?'

Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.

Our Values

• Bring your 'A' game. We strive for excellence in everything we do.
• Lead the Way Our associates embrace and are inspired by change.
• Own the Fun We revel in our guests' enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.
  
  

Position Summary

The Event Sales Specialist provides administrative support to the senior event sales managers and the event sales managers, including but not limited to, closing out & balancing past events, creating event packets for onsite teams, assisting with BEO updates and creation, etc. Acting as a liaison between guests and the onsite sales and operations team, the Event Sales Specialist will also be responsible for accepting, detailing, and communicating across several locations for any Direct Booking with our Events Management Platform, Tripleseat.

This is a hybrid position requiring 3 days on-site at our Home Office in Chicago (River North), IL.

The Schedule Options For This Positions Are

Schedule 1: 9am – 5pm CST, Tuesday through Saturday.

Schedule 2: 9am – 5pm CST, Monday through Friday.

Position Responsibilities May Include, But Not Limited To

• Assemble daily event packets for Event Ambassadors and Operations Managers.
• Manage the Golf Reservation system for events, and verify the game is booked in the system and on the correct course.
• Troubleshoot any tech issues on the day of the event with the support of Home Office IT team if needed.
• Print daily schedule of events and distribute to multiple departments via email at the beginning of each day.
• Review and distribute BEOs for operations and culinary team for BEO meetings to onsite teams.
• Input sales revenue following events in CRM, complete event closeouts and relay any discrepancies to Sales Manager, collect final revenue.
• Be an example of Puttshack core values and hold yourself accountable to Puttshack standards.
• Other projects or duties assigned.
  
  

Required Skills And Experience

• High School Diploma or equivalent
• 1+ year(s) of experience within the hospitality and/or restaurant industry as a server, bartender, FOH, or Manager
• Minimum of 1 year of experience with group events and/or group sales within the hospitality and/or restaurant industry.
• Prior experience in a customer facing role within hospitality, retail, food and beverage, or similar industry.
• Enthusiasm and a guest services mindset
• Excellent communication skills across phone, email, and in-person.
• Strong time management and organizational skills
• Comfortable with technology and troubleshooting
• Ability to manage multiple projects simultaneously
• Ability to work as part of a team as well as independently
• Proficient in Microsoft Office, Outlook and OneDrive
• Ability to work flexible hours on occasion, including nights or weekends.
• This position must pass a post-offer background check
  
  

Preferred Skills And Experience

• Proficiency in Tripleseat & Toast POS
  
  

Physical Requirements

Physical activities on a continuous basis including regular standing, sitting at desk for a long period of time, frequent use of telephone/video conferencing, and using a keyboard to communicate through written means. Some walking and lifting, up to 25 lbs. may be required. The noise level in the work environment is typically low to moderate within a typical office setting, and moderate to high within the venue setting. Travel by car and plane may be required from time to time. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and responsibilities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Puttshack by 2x

Sign in to set job alerts for “Event Sales Specialist” roles.

Private Events Sales Manager - Wrigley Field Events

Campus Planner, Real Estate and Workplace Services Planning

Chicago, IL $78,000.00-$80,000.00 2 days ago

Executive Assistant (Disney Advertising Sales)

Parkland Event Coordinator - Soldier Field

Client Experience Coordinator (Long-Term Temporary Assignment) - Chicago 1

Chicago, IL $50,000.00-$55,000.00 23 hours ago

Founding Client Deployment & Success Lead

Chicago, IL $75,000.00-$90,000.00 2 days ago

On-site Coordinator, Chicago Experience Center

Chicago, IL $45,000.00-$48,000.00 1 day ago

Chicago, IL $60,000.00-$70,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.