Event Sales Representative

Star City Comics & Games Inc; Hollins (VA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Employee Assistance Program (EAP)

10 days PTO to start

6 paid holidays

Employee discount

Free tickets to Big Lick Comic Con

Job summary

Star City Games is seeking an Event Sales Representative to manage inventory and sales at storefronts and at events. The role includes traveling to multiple events annually, assisting in booth setup, maintaining inventory, and delivering exceptional customer service.

Responsibilities include processing mail-in sell requests, pricing inventory for events, and analyzing sales trends to update stock. The position requires strong MTG knowledge and reliability.

Qualifications

• Strong knowledge of Magic: The Gathering and related card mechanics.
• Excellent customer service and calm under pressure.
• Attention to detail and dependable.
• Able to travel to events (12–20 per year) and work independently or in a team.

Responsibilities

• Grade and handle physical inventory daily.
• Purchase inventory at storefront and at events.
• Process mail-in sell requests using the Buyer Admin.
• Assist in setup and operation of the event sales booth.
• Provide industry-leading customer service at events.
• Price and sort inventory for displays at event booths.
• Reconcile inventory after each event.
• Create and maintain event inventory documents.
• Assist with other projects as assigned by Event Sales management.

Skills

Magic knowledge

Card mechanics

Attention to detail

Customer service

Stress management

Dependability

Team player

TCG familiarity

Event travel readiness

Job description

• Location 5728 Williamson Rd,Roanoke, VA, 24019,United States
• Base Pay $36,000.00 - $42,000.00 / Year
• Employee Type Exempt FT
• Travel 75%

Description

The Event Sales Representative is responsible for grading and handling physical inventory daily, including inventory sorting, purchasing inventory in the Storefront and at events, and purchasing customer mail-in purchases.

When traveling to vend events for Star City Games, they are responsible for assisting in the setup, maintenance, and general operation of the sales booth at events.

Skills and Qualifications:

• Strong Magic: The Gathering knowledge, with a strong desire to improve knowledge.
• Strong mechanical understanding of how to work with Magic: The Gathering cards.
• Possess great attention to detail.
• Able to provide exceptional customer service.
• Able to react calmly in stressful situations.
• Dependable, trustworthy, and punctual.
• Able to work well independently and as a part of a team.
• Familiarity with other physical TCGs a plus (Flesh and Blood, Pokémon, etc.).
• Travel to work events as a sales representative at approximately twelve to twenty (12-20) events per year.
• Purchase inventory from customers in our Storefront.
• Process mail-in sell requests using the Buyer Admin.
• Provide industry-leading customer service when representing SCG at events.
• Sort and price all inventory SCG displays at the event sales booth.
• Purchase collections from customers through mail-in processes.
• Assist with the initial setup and breakdown of the sales booth and any additional company event areas.
• Grade and check purchased inventory as needed.
• Analyze sales patterns of singles and customer requests to provide inventory update suggestions.
• Conduct pre-event price verification of all event inventory.
• Assist with the reconciliation of all inventory and items after each event.
• Create and maintain event inventory documents preceding and following each event.
• Assist with other projects as assigned by Event Sales management.

Work Environment, Physical, and Mental Demands:

‘Regularly’ indicates this action would generally occur for over 5 hours each shift.
‘Frequently’ would generally occur for 2.5 to 5 hours each shift.
‘Occasionally’ would occur periodically but is necessary to complete essential duties.

• Regularly required to utilize finger and hand dexterity with repetitive motion tasks.
• Regularly operate a computer, utilizing a mouse and keyboard.
• Frequently required to work up to twelve (12) hours during each day of a travel event.
• Frequently required to lift and carry up to 45 pounds for short distances.
• Frequently must stoop, bend, kneel, reach, and maintain full dexterity.
• Occasionally required to operate a company vehicle for long distances.
• Occasionally work in a warehouse environment with hazardous equipment, moving material handling equipment, obstacles, and high-volume activity.
• Occasionally required to sit for long periods of time.
• Occasionally work in hot, cold, or wet weather.
• Work environment often has airborne dust particles.

Summary

Your Benefits at Star City Games

As part of our team, you’ll enjoy a range of benefits designed to support your health,growth, and overall well-being.

• Company contributions toward premiums
• Employee Assistance Program (EAP) with annual free sessions
• 401(k) with company match; eligible to enroll after 1 year of service
• Pre-tax health Flexible Spending Account

Time Off:

• 10 days of Paid Time Off (PTO) to start, earned quarterly; increases based on length of service
• Option to sell up to 50 hours of PTO per quarter at 70% of daily rate
• 6 paid company holidays (Memorial Day, 4th of July, Labor Day, Christmas Day, Thanksgiving, New Year’s Day)
• 1 floating holiday

Other Perks:

• Employee discount (10% off most items, 15% off supplies, $5 off in-store events or free entry if fee is under $5)
• Free tickets to Big Lick Comic Con twice per year

Benefits are subject to the terms of each plan and may change at the Company’sdiscretion. Full details will be provided during onboarding.

Applicants have rights under Federal Employment Laws:

Star City Games is an Equal Opportunity Employer.