Event Sales Manager

Milwaukee Public Museum; Milwaukee (WI); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Parking subsidy

Employee assistance program

Tuition reimbursement

Museum membership

Discounts on shop/food

Wellness program

Free coffee Fridays

Job summary

The Milwaukee Public Museum in Milwaukee, WI is seeking an energetic Event Sales Specialist to drive new business and manage key client accounts from inquiry through on-site execution.

Responsibilities include market research, site visits, leading external sales calls, coordinating with vendors, guiding clients through planning and logistics, and ensuring revenue goals are met with timely CRM-based proposals and reports.

Qualifications

• High school diploma or GED required.
• 2–5 years in events preferred.
• Proven experience in sales and customer service.
• Excellent written and verbal communication skills.
• Strong computer skills with MS Office and CRM experience.
• Able to work a flexible schedule including evenings, weekends, holidays, peak periods.

Responsibilities

• Prospect and grow new business by market research, site visits, outside calls, and attendance at industry events.
• Supervise and guide the Event Coordinator.
• Respond to incoming leads within 24 hours to secure repeat business.
• Guide clients through planning and detail event logistics.
• Meet or exceed monthly and fiscal-year revenue goals and provide weekly sales activity reports.
• Use CRM to prepare proposals, contracts, and invoices, and track client communications.
• Coordinate with vendors and prepare event materials; execute on-site as needed.
• Communicate logistics with Events Team to ensure client vision is realized.
• Support group sales, birthday parties, and internal events as needed.
• Assist Director with promotional materials and website updates.
• Ensure compliance with museum policies.

Skills

Sales experience

Customer service

Communication skills

Flexibility

CRM software

Education

High school diploma or GED

Tools

MS Office

Job description

Job Details

Location: Milwaukee Public Museum - Milwaukee, WI 53233
Position Type: Full Time
Salary Range: $52,000.00 - $56,000.00 per year

Responsibilities

• Prospect and grow new business by conducting market research for new leads, leading site visits, conducting outside sales calls, and attending industry networking events and local tradeshows.
• Supervise and provide guidance to the Event Coordinator.
• Ensure repeat business by following up with existing clients, including responding to incoming leads within 24 hours.
• Guide clients through the planning process and detail event logistics.
• Meet or exceed monthly and fiscal year revenue goals while also delivering weekly reports on sales activity and pacing for revenue goals.
• Use CRM software to prepare event sales proposals, contracts, and invoices, record client communications, and process payments and invoices.
• Prepare vendor leads and communicate and coordinate regularly with vendors.
• Execute events as needed, overseeing high-level client events and providing on-site supervision as determined by the Director and the event calendar.
• Effectively communicate logistics with the Events Team, ensuring the client’s vision is executed.
• Provide support for group sales, birthday parties, and internal events as needed.
• Assist the Director with the development and execution of promotional materials and events, including website updates and marketing materials.
• Ensure compliance with museum and event policies.

Qualifications

• High school diploma or GED required.
• 2-5 years working in the events industry preferred.
• Proven experience in sales and customer service.
• Excellent written and verbal communication skills.
• Strong computer skills with proficiency in MS Office applications and previous experience with CRM software.
• The ability to work a flexible schedule as needed, including evenings, weekends, holidays, peak business periods, and events.

Benefits

• Health, Dental, & Vision Insurance
• Paid Time Off Package Including: Personal Days, Vacation, Sick Time, Holidays
• 401(k) Retirement Plan with Employer Match
• Parking Subsidy/Discounted Bus Pass
• Employee Assistance Program
• Tuition Reimbursement
• Free Museum Membership
• Museum Shop, Food, & Beverage Discounts
• YMCA Workplace Wellness
• Free Coffee Fridays

EEO Statement

The Milwaukee Public Museum is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.