Event Sales Coordinator

Shelby American, Inc.; Norwalk (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a vibrant team at a beautiful venue in West Norwalk, where you will facilitate memorable weddings and social events. This role involves maximizing sales opportunities, coordinating all aspects of events, and ensuring guest satisfaction. You'll be part of a fun work culture, working closely with a dedicated catering team to create unforgettable experiences for clients. If you have a passion for event planning and a knack for customer service, this is the perfect opportunity to make a significant impact in a dynamic environment.

Benefits

Benefits for Full-time team members

401k for Full-time team members

Discounted merchandise and dining

Fun work culture

Qualifications

• Minimum of 2 years catering sales experience preferred.
• Experience in working social events is a plus.

Responsibilities

• Facilitate sales of weddings and social events while maximizing opportunities.
• Coordinate all details leading up to and including the day of the event.

Skills

Catering Sales

Event Coordination

Customer Service

Contract Management

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Tools

Catering Software

CRM Software

Job description

Description

Located in a beautiful West Norwalk residential neighborhood, LaKota Oaks is the ideal retreat for weddings and private events. Come join a fun team with a fun culture! The property currently consists of our 120 room recently renovated hotel, 10,500 square feet of event space, an indoor swimming pool, basketball court, racquet ball courts, and much more.

Perks for being a team member:

• Benefits for Full-time team members
• 401k for Full-time team members
• Discounted merchandise and dining
• Fun work culture

Summary:

Facilitate sales of weddings and social events for LaKota Oaks, while maximizing opportunities for additional events during a wedding weekend. Responsible for coordinating all wedding and social event sales, as well as executing said events.

Responsibilities:

• Know, understand, and adhere to company established policies and procedures.
• Ensure guest interactions are always positive. Smile with every guest.
• Schedule and follow through with appointments for guests to view our facilities and give an overview of our packages.
• Determine and confirm availability of event space, lodging, and food and beverage needs.
• Create proposals based on needs, interests, and expectations of the wedding couple encompassing all facets of the resort.
• Close sales and manage all aspects of sales.
• Write multi-layered contracts and agreements covering all aspects of the event and/or event weekend.
• Attend regional bridal shows.
• Collect payment from guests.
• Coordinate all details leading up to and including the day of the event, including planning of ceremonies, menus, beverages, flowers, cakes, entertainment, photographers, floor plans, etc.
• Prepare Event Orders for distribution. Communicate and confirm any event changes with the appropriate staff.
• Order necessities for events such as linens, cakes, flowers, ice carvings, etc.
• Assist guests in decorating events as needed.
• Ensure each event has the appropriate audio/visual equipment as requested.
• Complete Event Orders with guaranteed counts, settle any financial debts or credits, and mail thank you letters along with a guest questionnaire.
• Look out for the safety of our staff and guests.
• Ensure that our guests enjoy their stay with us.
• Must be able to lift at least 25 pounds.
• Must be very flexible with your schedule.
• Work closely with the catering team.
• Participate in weekly Group Impact Meetings and BEO Meetings, addressing issues and concerns for stakeholder groups relative to the wedding segment.
• Daily use of Catering and CRM software to book event space and create BEOs.
• Be on site to execute assigned events.
• Perform other related duties as assigned.

Requirements:

• Minimum of 2 years catering sales experience preferred.
• Minimum of 2 years of experience in working social events preferred.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush