Event Sales Coordinator

Encore Catering & Culinary Services; Englewood (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

Encore Catering & Culinary Services, based in Englewood, Colorado, is seeking an Event Sales Manager. This role is responsible for selling and producing full-service catered events. The position involves managing client relationships and ensuring the highest quality service is delivered to clients.

You will cultivate relationships with venues, manage client communications, and oversee the execution of events, embodying Encore's hospitality standards and beliefs.

Qualifications

• Strong sales skills with a track record of meeting goals.
• Excellent communication and interpersonal skills.
• Ability to cultivate relationships with clients and vendors.

Responsibilities

• Meet or exceed monthly sales goals.
• Manage all client communications related to events.
• Oversee onsite event planning and execution.

Job description

Founded in 2007 Encore Catering is a culinary and catering leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout the Front Range of Denver and beyond.

The Event Sales Manager is responsible for selling and producing full-service, off-premises catered events in accordance with Encore catering's Beliefs and hospitality standards. In addition to managing client relationships, this position leads communication on internal execution of events.

Key Responsibilities

• Meet or exceed monthly Encore Catering sales goals.
• Drive top-line revenue with proactive outreach through in-person meetings, calls, and emails.
• Create repeat business by cultivating strong relationships throughout and beyond the event-planning process.
• Develop strong relationships with venues and event vendors to gain referrals.
• Seek feedback for lost business with goal of improvement and future opportunities.
• Cultivate an active understanding of annual events, competition, new venues, and event trends in Denver Metro area.
• Maintain awareness of progress towards sales budget goals.
• Manage all client communications relating to the sale and production of events, ensuring the highest quality experience for clients is consistently delivered.
• Review incoming inquiries and ensure all necessary information is obtained from prospective clients.
• Respond to event inquiries with Encore’s business goals in mind.
• Prepare all proposals, contracts, and other client-facing materials timely and with accuracy.
• Recommend venues and other event vendors tailored to clients' needs.
• Arrange for and attend site visits, meetings, and tastings as needed.
• Create floor plans, timelines, event rental orders, and any other supporting documentation needed for client.
• Ensure contracts are fully executed and full payment is received.
• Manage all internal communications relating to the production of events, while meeting weekly deadlines for completion of food, beverage, warehouse and rental equipment orders.
• Ensure all internal departments are clear on client expectations to ensure continuity and accuracy of all services, with the goal of creating raves.
• Enter event BEOs, staff requests, and all other internal orders while meeting internal deadlines.
• Participate in weekly BEO meetings to review menus, logistics, special requests, VIPs, and greater event context.
• Communicate custom menu requests to BOH teams and manage process of on-going menu revisions.
• Oversee completion and sending of invoices to Accounting Department weekly.
• Guide and support onsite event planning and execution, while embodying our beliefs.
• Oversee onsite setup and execution as needed with professionalism and behavior reflective of Encore Catering.
• Adhere to all Encore procedures as it pertains to personal appearance, attendance and conduct.
• Provide Service, Staffing, and Captains with pre-event details and onsite direction, as needed, to ensure seamless execution of agreed upon objectives with goal of meeting and exceeding client expectations.