Event Sales Coordinator

Socket.dev; California (MO); On-site; USD 28,000 - 33,000; Full time

Job summary

The Escape Game is seeking an On Site Event Sales Coordinator to help guests plan events with hospitality at the forefront and to be a brand ambassador in their local region. You will own large and corporate leads, drive inbound and outbound sales, and network with venues and organizations.

Expect 40-45 hours weekly, Monday–Friday, 8:45 AM–5:15 PM, with after-hour events as needed. Quarterly travel to Nashville for team meetings and ongoing regional relationship-building are required.

Qualifications

• Excellent communication skills.
• Ability to multitask.
• Obsession with delivering 5-star hospitality to guests.
• Genuine love for serving others.
• Flexible, humble, and teachable.
• Excitement for networking and relationship building.

Responsibilities

• Take full ownership for large and corporate leads in their region (150-250 leads monthly).
• Creatively plan events for guests by driving the conversation and taking extra work out of the guest hands.
• Execute complete follow up strategy with Every Single Guest to maximize the potential of every inbound lead.
• Develop relationships with guests to generate repeat and referral business.
• Becomes an expert on their TEG region—create relationships with GMs and Ops, assess and offer large group discounts.
• On site event coordination for large/VIP events at stores within their region.

Skills

Communication

Multitasking

Networking

Relationship building

Hospitality

Job description

Job Title: Sales - On Site Event Sales Coordinator

Compensation:

$20 - $24/ hour starting pay depending on experience.

Commission of 1% on inbound sales, 3% on repeat and referral business, and 5% on

outbound business

OTE around $65-$75K yearly

Role:

Our On Site Event Sales Coordinator’s role is to help The Escape Games guests plan events

through epic hospitality and an "Every Single Guest" mentality, and to be a brand ambassador

within their local region to drive non-inbound business. They will own and take full

responsibility for large and corporate groups within their region of stores, and maximize the

potential of all inbound leads. They will create relationships within their region, including

restaurants, conferencing centers, CVBs, DMCs, target businesses, tour/travel associations,

youth groups, and more. They will be a TEG ambassador at networking events, meet ups,

conferences, and serve as an on-site event coordinator for VIP/large groups in store.

Expected Weekly Hours: 40-45 hours per week

Expected Schedule: Monday - Friday, 8:45 AM - 5:15 PM - after-hour events as needed

Responsibilities:

Take full ownership and responsibility for all large and corporate leads in their region

(150-250 leads monthly)

Creatively and expertly plan events for guests by driving the conversation and taking

extra work out of the guest hands.

Execute complete follow up strategy with Every Single Guest, to maximize the

potential of every inbound lead, and create relationships with guests to generate

repeat and referral business

Become EXPERTS on their TEG region - create relationships with GMs and Ops, assess

and offer informed large group discounts, and identify vetted restaurants/meeting

spaces for each store.

Being a The Escape Game brand ambassador

Communicate and work as a team with The Escape Game/Great Big Game Show

locations nationwide and HQ, professionally and politely.

Create relationships with target organizations in their regions through outreach,

including -

Target businesses

Convention centers

Schools & Universities

DMCs, Tour Groups

Youth Organizations

Further events as surfaced by OS ESC’s research and networking

Attend on site networking and tabling events, including -

Monthly CVB/BID meetings (per location)

Monthly landlord events (per "lifestyle center" location)

Conference/networking event attendance as needed (Meeting Planners

International, Executive Assistants Organization, Student Youth Travel

Association, American Bus Association, etc.)

On site event coordination for large/VIP events at stores within their region

Quarterly travel to Nashville for team meeting

KPIs:

- Deal conversion rate (Tickets Received/Deals Closed)

- Revenue Per Lead (Revenue/Tickets Received)

- Non-inbound Revenue

- Monthly Event Attendance

Requirements & Expectations:

- Obsession with delivering 5-star hospitality to guests

- Genuine love for serving others

- Flexible, humble, and teachable

- Ability to function both creatively and administratively

- Exceptional communication skills

- Ability to multitask

- Strong written and verbal communication skills

- Passion and excitement for our games and team building experiences

- Excitement for networking and relationship building