Event Sales & Client Experience Specialist

Hirebridge LLC; Raleigh (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

arty Reflections is seeking a results-driven sales support specialist in Raleigh to assist walk-in clients and handle inquiries. You will guide customers from initial contact to order completion, work with the CAD program for event layouts, and coordinate with Account Executives for larger orders.

Ideal candidates have a Bachelor’s degree or 2+ years in sales, excellent communication, and a team-first attitude. Flexibility around seasonal hours is a plus as the business cycles up and down.

Qualifications

• Bachelor’s degree or 2+ years sales experience.
• Excellent organizational and communication skills.
• Experience in customer-facing roles and event industry a plus.

Responsibilities

• Assist walk-in clients with general questions and small or mid-sized orders.
• Answer phones, and email inquiries.
• Help clients with general questions.
• Assist client from start to finish with event inventory needs.
• Transfer clients with larger orders to Account Executives.
• Become proficient with Social Tables CAD program to create and modify event layouts.
• Make outbound calls/emails, to follow up with unsold customer inquiries/quotes and delivery confirmations.
• Apply payments to customer orders.
• Help maintain showroom.
• Adhere to company policies and pricing structures.
• Handle various office duties as necessary.
• Assist with other duties or projects as assigned.

Skills

Organizational skills

Communication skills

Inside sales

Rapport building

Teamwork

Learning mindset

Flexible hours

Education

Bachelor’s degree

Tools

Social Tables CAD

Job description

arty Reflections is seeking a results-driven sales support specialist in Raleigh to assist walk-in clients and handle inquiries. You will guide customers from initial contact to order completion, work with the CAD program for event layouts, and coordinate with Account Executives for larger orders.

Ideal candidates have a Bachelor’s degree or 2+ years in sales, excellent communication, and a team-first attitude. Flexibility around seasonal hours is a plus as the business cycles up and down.