Event Registration Manager — Remote & Onsite

e.Republic; United States; Remote; USD 52,000 - 68,000; Full time

Job summary

e.Republic is seeking a Registration Manager to drive audience acquisition for its events, including virtual and in-person programs, gatherings, and on-site registration support.

The role requires strong customer service skills, high-volume outreach by phone and email, and proficiency with registration platforms, CRM systems, and onsite equipment. Periodic travel nationwide is expected.

Qualifications

• 2+ years of office experience with strong organizational and communication skills.
• Must reside in the Greater Sacramento Area and be authorized to work in the United States.
• Excellent written and verbal communication skills.
• Highly organized and detail-oriented.
• Ability to multitask in a fast-paced environment and adapt to responsibilities.
• Ownership mindset with commitment to follow-through and continuous improvement.
• High level of technology literacy and troubleshooting abilities with printers, laptops, routers, and networks.
• Self-starter and able to work without supervision.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Typing at least 55 words per minute.
• HTML knowledge is a plus.
• Salesforce or HubSpot experience is a plus.

Responsibilities

• Provide excellent customer support via phone and email to event customers.
• Create and manage action plans with deadlines for events.
• Collaborate with Senior Registration Manager to address needs and ensure event success.
• Create, edit, and deploy event promotions using marketing software.
• Drive registrations and engage sponsors through follow-up emails and calls.
• Maintain and update the contact database and process registrations.
• Assist registrants with secure payment processing for paid events.
• Travel to events to provide onsite registration support and setup.
• Produce accurate event reports for clients.
• Prepare and ship materials for events, including badges and documents.
• Set up, test, and troubleshoot onsite equipment and network (MacBooks, printers, Wi-Fi, routers, badge apps).
• Travel may be required, including weekends.

Skills

Office experience

Organizational skills

Communication skills

Tech proficiency

Typing speed

HTML knowledge

Salesforce

HubSpot

Excel

Outlook

Word

Tools

Salesforce

HubSpot

Excel

Outlook

Word

HTML

Job description

e.Republic is seeking a Registration Manager to drive audience acquisition for its events, including virtual and in-person programs, gatherings, and on-site registration support.

The role requires strong customer service skills, high-volume outreach by phone and email, and proficiency with registration platforms, CRM systems, and onsite equipment. Periodic travel nationwide is expected.