Event Producer

Five Iron Golf; Beachwood (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Five Iron Golf seeks an Entry Level Event Producer to create memorable experiences at their venues. The role includes managing guest service, food and beverage delivery, and overseeing event execution. Candidates should demonstrate strong communication skills and a passion for hospitality, ideally with event management experience.

Benefits

Health, Dental, Vision insurance

Short-Term Disability

Free meals during shifts

401(k)

Qualifications

• Experience in managing or coordinating events.
• Strong communication and customer-centric focus.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage food and beverage service during events.
• Deliver excellent customer service to enhance guest experiences.
• Lead on-site event execution and coordinate staff.

Skills

Communication

Customer Service

Organizational Skills

Upselling

Job description

Join to apply for the Event Producer role at Five Iron Golf.

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Its mission is to seamlessly meld golf and entertainment, making golf inclusive and accessible for all.

The Event Producer at Five Iron Golf is responsible for delivering exceptional service and creating memorable experiences for guests, managing food and beverage service, maintaining a clean and well-stocked bar, and leading event execution to foster a fun, premium atmosphere.

Responsibilities include but are not limited to:

• Providing excellent guest service to ensure a fun and enjoyable experience.
• Knowledge of food and beverage offerings; presenting menus, answering questions, making recommendations, and upselling.
• Serving food and beverages promptly and courteously.
• Using POS systems for orders and payments.
• Managing inventory and supplies.
• Maintaining cleanliness and readiness of the bar, golf simulators, and surrounding areas.
• Developing specials, cocktails, and promotions.
• Checking in with guests and addressing concerns.
• Staying informed about products, technology, and promotions.
• Following health and safety regulations.
• Verifying guests' legal drinking age.
• Assisting with closing duties.
• Leading on-site event execution, including guest greeting, space prep, issue resolution, and financial close.
• Ensuring positive customer experiences and successful event delivery.
• Managing simulators and event spaces per contracts.
• Overseeing event timelines and coordinating staff.
• Collaborating with kitchen staff and managing inventory.
• Supporting administrative tasks and attending weekly meetings.
• Providing feedback to improve services and increase revenue.

Required qualifications:

• Experience in managing or coordinating events.
• Hospitality experience encouraged but not required.
• Passion for golf and understanding of the game is encouraged.
• Strong communication skills.
• Customer-centric with upselling ability.
• Ability to work in a fast-paced environment with diverse teams.
• Excellent organizational skills.
• Flexible hours, including nights and weekends.
• Ability to lift up to 50 lbs.
• Proper licensing and certifications.
• Meet age requirements for bartending.

Benefits (for full-time employees):

• Health, Dental, Vision insurance
• Short-Term Disability
• Accident and Critical Illness Insurance
• 401(k)
• Free meals during shifts

Pay: $15/hr + tips
Job Type: Part-time, non-exempt
Schedule: Nights and weekends required

Five Iron Golf is committed to diversity and inclusion, providing equal employment opportunity and reasonable accommodations.

Additional information:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Entertainment Providers

Note: The job posting appears current; no indicators of expiration are present.