Event Operations Supervisor — Parking & Transportation Lead (4/10 Schedule)

Penn State University; University Park (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

Penn State University in University Park, PA, seeks an Operations Supervisor within Transportation Services to lead daily and event operations, supervise staff, and ensure safe, efficient parking and visitor services.

The role serves as the primary operational decision-maker on assigned shifts, resolving customer concerns, coordinating parking facilities, and driving service excellence across decks, enforcement, and events.

Qualifications

• Associate degree required, or equivalent combination of education and experience.
• 4+ years of relevant experience preferred.
• No certifications required.

Responsibilities

• Support daily and event operations and field activities within Transportation Services.
• Serve as the primary operational decision-maker during assigned shifts.
• Resolve customer concerns, manage staffing resources, direct field operations, and coordinate parking facilities.
• Ensure service excellence across parking decks, visitor operations, enforcement activities, and events.

Skills

Leadership

Customer Service

Problem-Solving

Decision Making

Staff Management

Education

Associate Degree

Job description

Penn State University in University Park, PA, seeks an Operations Supervisor within Transportation Services to lead daily and event operations, supervise staff, and ensure safe, efficient parking and visitor services.

The role serves as the primary operational decision-maker on assigned shifts, resolving customer concerns, coordinating parking facilities, and driving service excellence across decks, enforcement, and events.