Event Operations Manager - Atlanta, GA

The Wilkinson Firm; Atlanta, Northern (GA, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid training

Captain School leadership program

Promotion path to regional director

Resume rewrite and mock interviews

Schedules posted ahead

Job summary

The Wilkinson Firm, based in Atlanta, GA, is seeking an experienced event operations leader to own delivery for a book of client properties. You will staff every event, lead captains and event leads, and manage pre-event planning with clients in a working manager role with real events each week.

Atlanta is the headquarters market, covering hotels, conference centers, caterers and venues from downtown to Buckhead and beyond.

Qualifications

• 3+ years in hotel banquet, catering or event operations leadership.
• Professional grooming and appearance; black pants/shoes.
• Reliable transportation and a working smartphone.
• Eligible to work in the United States (I-9 and E-Verify).

Responsibilities

• Build and confirm crews for every event you book.
• Lead captains and event leads; run Captain School cohorts.
• Walk properties with clients before and after events.
• Own fill rate, show rate and client satisfaction for your accounts.

Skills

Leadership

Staffing

Event operations

Pre-event planning

Crew building

Job description

Pay: $20.00 to $25.00 per hour based on experience. Type: W-2 full-time. Location: Atlanta, GA and Fulton, DeKalb, Gwinnett and Clayton counties.

The role

You own delivery for a book of client properties: staffing every event, leading captains and event leads, running pre-event planning with clients, and holding the standard on every floor. This is a working manager role with real events every week.

Atlanta is our headquarters market: hotels, conference centers, caterers and venues from downtown and Midtown to Buckhead, Perimeter, Gwinnett and the airport corridor.

What you do

• Build and confirm crews for every event on your book
• Lead captains and event leads; run Captain School cohorts
• Walk properties with clients before and after events
• Own fill rate, show rate and client satisfaction for your accounts

What we need

• 3 or more years of hotel banquet, catering or event operations leadership
• Black professional pants or slacks, black closed-toe non-slip shoes, professional grooming and appearance
• Reliable transportation and a working smartphone
• Eligible to work in the United States (I-9 and E-Verify)

What you get

• $20.00 to $25.00 per hour based on experience, W-2, paid biweekly by direct deposit
• Paid training before your first shift
• A written promotion path: event operations manager to market manager to regional director
• Captain School, our paid leadership program, for people who want to lead
• Resume rewrite and mock interviews for everyone on the roster
• Schedules posted ahead; we tell you what the next 30 days of hours look like before you commit
• Shifts across Fulton, DeKalb, Gwinnett and Clayton counties

Who we are

The Wilkinson Firm is a premium hospitality and event staffing employer. Every hire is a W-2 employee, not a contractor: taxes handled, workers' compensation, and a real pay stub. We train before the first shift, run a paid leadership program called Captain School, rewrite your resume, run mock interviews, and promote from inside. Our clients are hotels, conference centers, caterers and venues. We consider qualified applicants with criminal histories. Our Atlanta hiring commitment: 500 W-2 hospitality jobs across Fulton, DeKalb, Gwinnett and Clayton counties, with a written promotion path for every one of them. This role is part of that commitment.