Event Operations Manager

RTM Business Group; New York (NY); Hybrid; USD 65,000 - 79,000; Full time

Benefits offered by this job

Unlimited PTO

Flexible/Hybrid work model

Medical/dental/vision coverage

401K after 9 months of employment

Pre-tax commuter benefits

Travel to major cities (all expenses)

Job summary

RTM Business Group is seeking an experienced Event Operations Manager to lead our logistics team for B2B conferences. You will oversee pre-event planning, on-site execution, and post-event analysis, coordinating speakers, staff, venues, and vendors.

The role requires a Bachelor's in Hospitality or related field, 1–2 years of experience, ability to travel nationwide, and proficiency with Airtable, CVENT, Alchemer, or Adalo. We offer unlimited PTO, hybrid work, and strong career growth.

Qualifications

• Bachelor's Degree in Hospitality or related field.
• 1–2 years of experience in the Hospitality Industry or events.
• Proactive, highly organized and able to work under pressure.

Responsibilities

• Manage event onsite, including coordinating with speakers, staff, setup/teardown, and issue resolution.
• Create and implement event operation plans with timelines, budgets, and resources.
• Coordinate all phases of logistics: food, room layout, transport, AV, registration, and on-site execution.
• Mentor and train team as needed.
• Travel nationally throughout the year.
• Coordinate with vendors for supplies and services.
• Create and monitor event timelines using Airtable.
• Collaborate with internal teams on collateral, client requirements, and follow-ups.
• Build and maintain professional relationships across networks.

Skills

Ability to travel

Highly organized

Detail-oriented

Strong communication

Proactive

Multi-tasking

Tech-savvy

Education

Bachelor's Degree in Hospitality

Tools

Airtable

CVENT

Alchemer

Adalo

Job description

Who We Are

RTM Business Group is a professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors. We partner with Fortune 1000 companies, catering specifically to the C-suite, providing curated content and peer-to-peer collaboration.

Our events are located in major cities throughout the country – LA, Austin, San Diego, Miami, Chicago, DC, etc.. Our team travels together which is a truly unique experience, different from “traditional” work travel, which in turn cultivates interdepartmental relationships and friendships that drive our collaborative culture.

About the Role

We're on the hunt for an enthusiastic, positive, and ambitious, and experienced Event Operations Manager to join our team! The ideal candidate will have experience managing an event logistics team in the B2B conferences/events space and has an excellent understanding of what is required to run a successful event. The Event Ops Manager will ensure execution of our conferences, from pre-event planning to on-site management and post-event evaluation.

Essential Duties and Responsibilities (other duties may be assigned)

• Manage event onsite, including coordinating with speakers, managing event staff, overseeing event setup and teardown, and resolving any issues or emergencies.
• Create and implement comprehensive event operation plans, including timelines, budgets, and resources allocation, for each event.
• Coordinate all phases of event logistics through detailed communication including, but not limited to, food and beverage, meeting room lay-out, room list, transportation, AV equipment rental, event registration, on-site execution etc.
• Mentor and motivate team by providing training and coaching as needed.
• Travel nationally throughout the year.
• Work with vendors to order and receive supplies and services for food, beverages, supplies, equipment, and other necessary items.
• Create, monitor and manage event timelines on Airtable.
• Work collaboratively with internal teams to produce event collateral, materials, client requirements and follow-up activities.
• Build and maintain relationships with a diverse network of individuals and organizations.

What You Bring

• Ability to travel.
• Bachelor's Degree and 1-2 years of experience in the Hospitality Industry (internship experience qualifies)
• Self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy
• Must be proactive and have the ability to work under pressure
• Balance and prioritize multiple deadlines at once
• Exceptional follow-up and follow-through skills
• Competency with technology and ability to learn new software and applications
• Ability to quickly learn new software and applications
• Professional telephone skills and writing skills for communication with attendees
• Experience with Airtable, CVENT, Alchemer, or Adalo preferred.

We Take Care of You

• Unlimited PTO
• Flexible/Hybrid work model
• Medical/dental/vision coverage
• 401K after 9 months of employment
• Pre-tax commuter benefits
• Travel to major cities (all expenses paid)
• Opportunity for lateral and vertical movement within the company, inter/intra departmentally

Salary $72,000 base plus bonuses/incentives.

RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.