Event Operations Lead - On-Site Manager for Seamless Events

Jobsoid Inc.; Ashburn (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Boise Centre is seeking an Operations Supervisor to oversee daily event operations, lead staff, and collaborate with clients, vendors, and internal teams to deliver safe, high-quality experiences.

The role requires hands-on leadership in a fast-paced environment, strong communication, and a focus on safety, service, and operational excellence. Flexibility to work evenings and weekends is essential.

Qualifications

• High school diploma or equivalent.
• Previous supervisory or leadership experience, preferably in hospitality, events, or facilities.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead and motivate employees in a fast-paced environment.
• Ability to work with clients, vendors, coworkers, and the public.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Supervise and provide direction to Operations staff during event setup, execution, and teardown.
• Coordinate room setups, event transitions, equipment placement, and facility readiness according to event specifications.
• Review event orders and operational plans to ensure all requirements are understood and properly executed.
• Serve as on-site operational point of contact for clients, event organizers, vendors, and partners.
• Conduct regular inspections of event spaces to ensure cleanliness, safety, appearance, and readiness.
• Ensure employees follow policies, safety standards, and regulations.
• Train, coach, and develop Operations staff to promote teamwork and customer service.
• Assign daily tasks and monitor staffing levels to meet operational needs.
• Respond quickly to operational issues and client requests.
• Coordinate with departments to support seamless event operations.
• Operate and oversee use of facility equipment and resources.
• Assist with inventory control and reporting of damaged equipment.
• Complete required operational reports and documentation.
• Identify opportunities to improve efficiency, service quality, and guest experience.
• Assist with emergency procedures and safety incidents.
• Perform other duties as assigned.

Skills

Supervisory experience

Customer service

Communication

Event operations

Problem solving

Education

High school diploma

Tools

Event management software

MS Office

Scheduling software

Job description

Boise Centre is seeking an Operations Supervisor to oversee daily event operations, lead staff, and collaborate with clients, vendors, and internal teams to deliver safe, high-quality experiences.

The role requires hands-on leadership in a fast-paced environment, strong communication, and a focus on safety, service, and operational excellence. Flexibility to work evenings and weekends is essential.