Event Operations Coordinator ›

Filevine EU; Chicago (IL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Competitive Pay

Parental leave

Disability insurance

Learning from leadership

Company swag

Job summary

Filevine is seeking an Event Operations Coordinator to manage end-to-end event logistics, outreach, and attendee experience. You will partner with the Sr.

Manager of Field Marketing to craft targeted attendee lists, drive registrations, and ensure flawless pre-event execution across websites, campaigns, and communications. The role emphasizes high ownership, cross-functional collaboration, and vendor coordination, with a focus on precision and timely delivery.

Qualifications

• Experience in event coordination, marketing operations, or inside sales outreach preferred.
• Strong ability to run multi-touch outreach campaigns that drive real responses.
• Familiarity with Cvent, Salesforce, and marketing operations fundamentals (UTMs, landing pages, campaign tracking).
• Comfortable managing vendor relationships and holding external partners accountable to timelines.
• Excellent written and oral communication skills; proactive and self-directed.

Responsibilities

• Own the end-to-end pre-event process, from outreach to registration and campaigns.
• Build targeted attendee lists with the right mix of customers, prospects, and leads.
• Drive RSVP and ticket confirmations through structured outreach to hit goals.
• Manage pre-event registration lists and ensure accurate attendee records.
• Coordinate with Sales to support outreach efforts for accounts and prospects.
• Oversee pre-event logistics, travel bookings, and vendor coordination.
• Create and manage event websites and registration pages in Cvent.
• Build Salesforce campaigns and track performance with UTMs and landing pages.
• Draft attendee communications and post-event surveys for follow-up.

Skills

Event coordination

Marketing operations

Multi-touch outreach

Salesforce

Cvent

Vendor coordination

Written & verbal communication

Tools

Cvent

Salesforce

UTM tracking

Landing pages

Job description

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Event Operations Coordinator

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

About The Role

The Event Operations Coordinator is the engine behind every field event we run. You're responsible for two things that matter most before the doors open: getting the right people in the room and making sure every logistical detail is locked and ready.

This is a high-ownership, detail-driven role that sits at the intersection of outreach, operations, and vendor coordination. You'll work closely with the Sr. Manager of Field Marketing to identify and secure the ideal attendee mix for every event, then execute every pre-event motion required to make it happen: registration, websites, campaigns, communications, and vendor follow-through.

You won't be on-site, but your fingerprints are on everything that makes the on-site experience possible.

What You'll Own

High-Quality Attendance

• Partner with Sales Operations and the Field Marketing Manager to build targeted invite lists with the right mix of customers, in-pipe prospects, and net-new leads for each event
• Drive RSVPs and ticket confirmations through structured email cadences and direct outreach (phone, LinkedIn, etc.) to hit the goal every time
• Maintain minimum registration and attendance rates
• Quality matters as much as quantity. The goal isn't a full room, it's the right full room

Outreach & Registration

• Execute multi-touch outreach campaigns (email, phone, etc.) to drive RSVPs against event-specific targets
• Manage registration lists and ensure accurate, up-to-date attendee records throughout the pre-event cycle
• Coordinate with Sales to ensure reps are actively supporting outreach efforts for their accounts and prospects

Pre-Event Logistics

• Own pre-event operational details so that the Field Marketing Manager can focus on strategy, on-site experience, and sales conversion including:
• Ensure attendee travel is booked and act as liaison between attendees and travel agency as needed
• Build and maintain event websites where applicable
• Create and manage registration pages in Cvent
• Build Salesforce campaigns for every event and ensure proper tracking throughout
• Create and deploy all necessary UTMs, web links, and landing pages as needed

Vendor Coordination

• Once the Field Marketing Manager has selected and contracted vendors (swag, activations, venues, etc.), take ownership of all follow-through
• Manage day-to-day vendor communication to ensure deliverables are on time and meet expectations
• Escalate issues to the Field Marketing Manager as needed
• Track and process vendor invoices to ensure timely payment

Attendee Communications

• Draft and deploy all transactional attendee communications in partnership with the Field Marketing Manager, including:
• Know Before You Go (KBYG)
• Event updates and logistics changes
• Post-event surveys
• Ensure every attendee has the information they need to show up prepared and engaged

Post-Event Follow-Up

• Execute post-event email cadences to support conversion efforts
• Ensure all attendee and response data is accurately logged in Salesforce for pipeline tracking
• Secure survey responses and share this information with the broader leadership team for consideration and analysis

What We're Looking For

• Highly organized with strong attention to detail; you will catch things before they become problems
• Proven ability to run multi-touch outreach campaigns that drive real response rates, not just sends
• Experience with Cvent, Salesforce, and marketing operations fundamentals (UTMs, landing pages, campaign tracking)
• Comfortable managing vendor relationships and holding external partners accountable to timelines
• Strong written and oral communicator; you can write a crisp, effective outreach email and are energized by following up via phone and social media
• Self-directed and proactive; you don't wait to be told something needs to happen. You see it and own it.
• Thrive in a fast-paced environment managing multiple events simultaneously
• Prior experience in event coordination, marketing operations, or inside sales outreach preferred

Compensation Information: 50k - 70k

The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [e-mail]

Work Location Expectation: Filevine maintains offices in Salt Lake City, San Francisco, Chicago, and New York. Candidates based in or near these metropolitan areas will work on a hybrid or in-office schedule, while candidates located outside these regions are eligible for remote work

Cool Company Benefits

• A dynamic, rapidly growing company, focused on helping organizations thrive
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Top-of-the-line company swag

Privacy Policy Notice

Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [e-mail]