Event Operations Associate, Baltimore

Wexfordscitech; Baltimore (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Wexfordscitech in Baltimore is seeking an Event Operations Associate to manage the BioPark’s event venue business. The role involves handling event logistics, ensuring exceptional customer service, and maximizing the use of event spaces. Ideal candidates will have a background in hospitality or event management, with strong organizational skills.

The starting salary is between $60,000 and $70,000 per year, along with a competitive benefits package. This position is full-time, in-person, with the potential for flexible hours.

Qualifications

• Bachelor’s degree or equivalent experience in hospitality, event management, or related fields.
• 2–4 years of experience in event operations, venue management, or hospitality.
• Strong organizational and multitasking abilities.

Responsibilities

• Manage all aspects of event rentals from inquiry to execution.
• Coordinate logistics including room setup and vendor management.
• Deliver exceptional service to event clients and visitors.

Skills

Event management expertise

Customer service

Organizational skills

Communication skills

Education

Bachelor’s degree in hospitality, event management, or related fields

2–4 years of experience in event operations or venue management

Tools

Tripleseat

Job description

Location: BioPark / 4 N Martin Luther King Jr. Blvd, Baltimore, MD 21021
Reports To: Knowledge Community Director
Type: Full-Time | In-Person

For best consideration, please apply by June 28, 2026

Position Summary

The Event Operations Associate serves as the primary owner of the BioPark’s event venue business, managing all event rentals and event logistics from inquiry through execution and billing. This role is responsible for maximizing utilization of event spaces, delivering exceptional customer service, coordinating vendors and facilities support, and ensuring flawless execution of both external rentals and internal events. The ideal candidate combines hospitality, operations, and event management expertise with a strong attention to detail and customer-focused mindset. This is an in-person role. Given there will be a mix of early morning and evening events from time to time, there is some flexibility in the schedule and work hours.

Background

Wexford Science & Technology, LLC is a real estate company focused on partnering with universities, academic medical centers, and research institutions to develop vibrant, mixed-use, amenity-rich innovation districts known as Knowledge Communities.

The University of Maryland BioPark is a cornerstone of Baltimore’s life sciences ecosystem and serves as a hub for research, commercialization, workforce development, and industry collaboration.

Key Responsibilities

Event Venue Management

• Serve as the primary point of contact for event rental inquiries.
• Conduct venue tours and assist prospective clients with event planning.
• Manage the full lifecycle of event rentals from lead generation through event completion.
• Coordinate contracts, certificates of insurance, billing, and client documentation.

Event Operations & Logistics

• Manage event logistics including room setup, AV requirements, catering, security, janitorial services, and vendor coordination.
• Ensure event spaces are properly prepared and maintained.
• Provide on-site event support and troubleshoot operational issues.
• Coordinate setup and breakdown activities.
• Schedule may include occasional early mornings, evenings, or weekends.

Systems & Administration

• Maintain the master event calendar and reservation system.
• Manage event management platforms such as Tripleseat.
• Track utilization, revenue, and event performance metrics.
• Produce event reports and operational summaries.

Customer Experience

• Deliver exceptional service to event clients, tenants, and visitors.
• Respond promptly to inquiries and requests.
• Ensure events are executed professionally and efficiently.
• Build strong relationships with vendors and recurring clients.

Preferred Qualifications

• Bachelor’s degree or equivalent experience in hospitality, event management, operations, or related fields, or 2–4 years of experience in event operations, venue management, hospitality, or conference services.
• Experience with Tripleseat or similar event management software preferred.
• Strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Comfortable with occasional physical setup activities and evening/weekend event support.
• Ability to manage multiple events simultaneously while maintaining exceptional attention to detail.
• Willingness to take on other duties as assigned.

Compensation

The starting salary range for this position is between $60,000 and $70,000 per year. Wexford offers a competitive benefits package, including medical, dental, vision, life insurance and 401(k) matching.

How to Apply

Interested candidates should email a single PDF that includes a cover letter, resume, and evidence of relevant experience to [email protected].