Event Network Engineer & Solutions Lead

EOS IT Solutions; Menlo Park (CA); Presencial; USD 90 000 - 100 000; Tempo integral

Resumo da oferta

EOS IT Solutions in Menlo Park, CA is seeking an Event Solutions Engineer to design, deploy, and support onsite and offsite networks for live events. You will lead network projects, coordinate with venues, ISPs, and vendors, and ensure high-quality service with strong communication.

The role requires 3+ years in network deployment, CCNA/CCNP/Network+ certifications, and experience with Cisco/Juniper/Aruba gear.

Qualificações

• 3+ Years’ Experience in network deployment.
• Certifications: CCNA, CCNP, or CompTIA Network+.
• Client Facing/Customer Service skills are paramount.
• Previous experience managing client expectations in fast-paced live event environments.
• Strong attention to detail and ability to multi-task.

Responsabilidades

• Review client requests and provide technical support for the integration of IT and Network services at onsite and offsite events.
• Coordinate proposals and work provided by event venues, HSIA providers, ISPs, and 3rd party vendors.
• Deploy, test, and support (directly/remotely) Event networks, WiFi, IT Assets, IT Help Desk, and Experiential Technology.
• Deliver technical resources within the Event’s budget and schedule.
• Apply significant knowledge of industry trends and developments to improve service to our clients.
• Cultivate a network of global event resources and provide reports on vendor performance.
• Own the technical support lifecycle and be responsible for managing technical risks providing redundancy) throughout support planning and delivery.
• Communicate and enforce client IT standards; assist with creating and defining new standards as technology and scope evolves.
• 25% Travel to Event sites as needed such as hotels, convention centers, client campuses, etc. In London as well as internationally.
• Provision and deploy hardware: Cisco, Cisco Catalyst, Juniper Mist, Peplink, Aruba APs. Switches, Wireless Controllers, Routers, Access Points etc
• Document daily work via internal ticketing/tasking system.
• Troubleshooting where needed.

Conhecimentos

Project management

Client facing

Communication

Attention to detail

Multi-tasking

Punctuality

Team collaboration

Formação académica

Ferramentas

Cisco

Cisco Catalyst

Juniper Mist

Peplink

Aruba APs

Switches

Wireless Controllers

Routers

Access Points

Descrição da oferta de emprego

EOS IT Solutions in Menlo Park, CA is seeking an Event Solutions Engineer to design, deploy, and support onsite and offsite networks for live events. You will lead network projects, coordinate with venues, ISPs, and vendors, and ensure high-quality service with strong communication.

The role requires 3+ years in network deployment, CCNA/CCNP/Network+ certifications, and experience with Cisco/Juniper/Aruba gear.