Event Manager (Restaurant Manager) - City Cruises Hornblower - Long Beach

Hornblower Group; Newport Beach (CA); On-site; USD 100,000 - 125,000; Part time

Job summary

City Cruises is seeking an Event Manager for our operation in Long Beach. The successful candidate will ensure a great guest experience on public cruises and private charters, while managing a team and addressing event needs effectively. Availability for flexible hours, including evenings and weekends, is required.

Qualifications

• Minimum 6 months food service supervisory experience preferred.
• Excellent communication and customer service skills.
• Food Handler Certification required; TIPS certification desirable.

Responsibilities

• Ensure overall guest experience on all public cruises and private charters.
• Supervise and manage crew while on HCE premises.
• Take corrective action to ensure a successful function.

Skills

Communication

Customer Service

Job description

Event Manager (Restaurant Manager) - City Cruises Hornblower - Long Beach

Be among the first 25 applicants

Salary: $21.00 per hour, Part-Time

City Cruises is seeking an Event Manager for our operation in Long Beach.

About You

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About The Opportunity

The Event Manager on board a yacht is responsible for ensuring the overall guest experience on all public cruises and private charters. Successful candidates will possess the ability to stay calm and composed in a fast-paced environment and display the willingness to be a team player, handling bar duties and assisting with vessel preparation and closure. Days, evenings, and weekend shifts are available.

Essential Duties & Responsibilities

• Review events at the beginning of the work week for discrepancies, conflicts, or questions. Communicate any issues.
• Review contract with lead chef and sales manager (when available).
• Prepare diagrams based on guest count, client needs, and staffing level.
• Gather additional items needed for the event (beverages, supplies, paperwork, etc.).
• Be on board yacht at scheduled time for crew, ready to start pre-shift meeting.
• Supervise and manage crew while on HCE premises.
• Review all contract details with crew and set expectations for the event. Be clear & concise.
• Assign & direct crew in their responsibilities, including sidework, resets, and cleaning of F&B areas.
• Monitor and evaluate all food, beverage, and service quality during the event.
• Take corrective action to ensure a successful function.
• Support onboard operations with safety requirements, communicating essential information regarding the event.
• Complete Senior Deckhand training, including vessel operations, fire safety, CPR/AED, line handling, and First Aid.
• Conduct a full walkthrough of the vessel after each event to ensure all areas are in “Show-Ready” condition.

Minimum Qualifications

• Minimum 6 months food service supervisory experience preferred.
• Minimum 6 months hospitality experience, with knowledge of food, wine, and spirits.
• 21 years or older.
• Food Handler Certification required; TIPS certification desirable.
• Excellent communication and customer service skills.
• Must be able to obtain a TWIC and MMC.
• Experience with a Point of Service (POS) system.
• Evening, weekend, and holiday shifts are often required. A flexible schedule is necessary.

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we aim to become a global leader in experiences and transportation.

The company is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment based on race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, disability, veteran status, or other protected characteristics. We encourage all qualified applicants, including those with past records, to apply. The company participates in the E-Verify program where applicable.