Event Manager | Full-Time | Atlantic City Convention Center

Oak View Group; Atlantic City (NJ); On-site; USD 55,000 - 57,000; Full time

Job summary

An established industry player is seeking an Event Manager to oversee all aspects of event planning and execution. This role involves coordinating with clients, staff, and service partners to ensure a seamless experience. The ideal candidate will have a strong background in event management, exceptional communication skills, and the ability to work flexible hours. The position offers a competitive salary and a comprehensive benefits package, including health insurance and a 401(k) plan. Join a dynamic team dedicated to creating memorable events in a vibrant setting.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

401(k) Matching

Paid Time Off

Qualifications

• 3-5 years of experience in event management in public assembly facilities.
• Knowledge of customer service practices and crowd management techniques.

Responsibilities

• Coordinate communication between clients, sales teams, and event staff.
• Analyze challenges and implement recommendations for event success.
• Ensure facility readiness and cleanliness before, during, and after events.

Skills

Event Management

Customer Service

Communication

Problem Solving

Crowd Management

Education

Bachelor’s Degree in Facility Management

Bachelor’s Degree in Hospitality Management

Bachelor’s Degree in Business Management

Tools

Microsoft Office

Ungerboeck EBMS

Auto CAD

Job description

Overview

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; Coordinate communication between clients, the Sales team, set-up crews, service partners, event staff and delegate assignments; work with client on all needs and be responsible for and ensure overall customer and lessee satisfaction and experience. The ability to work a flexible schedule, including long nights, early mornings, weekends, and holidays as needed, is required.

This role will pay an annual salary of $55,000 - $57,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 1, 2025.

Responsibilities

• Function as a liaison between clients and show managers, guests of the facility, facility staff, event staff, service partners, municipal partners which include fire, medical and police.
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives.
• Plan and direct the advancement of event needs and the preparation of building to meet the requirements of upcoming events/shows with Operations.
• Assists Finance Department in completing pre-show estimates and completion of post-show event settlements.
• Investigate and resolve event-related challenges in a professional manner ensuring customer satisfaction.
• Ensure that the facility is cleaned and ready prior to, during and after all events to maintain building appearance and increase customer satisfaction.
• Review emergency planning procedures with all events staff for each event
• Support overall goals of company to increase sales activity and grow revenue.
• Work within Ungerboeck EBMS to create and distribute detailed data sheets/ resumes prior to every event.
• Experience with Auto CAD preferred.
• Other duties and responsibilities as assigned by the General Manager or Director of Events.

Qualifications

• Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing, or related field preferred.
• 3-5 years’ experience in event management in a stadium, arena, convention center or public assembly facility setting.
• Must have computer skills in Microsoft Office applications and word processing, spreadsheets, database, presentation, and Internet software.
• Possession of, or ability to obtain, a current CPR certificate.
• Possession of, or ability to obtain, a valid drivers’ license.
• Knowledge of customer service practices and crowd management and control techniques.
• Demonstrated familiarity with facility use contracts.
• Familiarity with terminology used in entertainment/convention/public assembly settings.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.