Event Manager | Full-Time | Atlantic City Convention Center

Spectra; Atlantic City (NJ); On-site; USD 55,000 - 57,000; Full time

Job summary

A leading company in venue management is seeking an Event Manager to oversee all aspects of assigned events. This role requires strong communication and organizational skills, with a focus on customer satisfaction. The ideal candidate will have experience in event management and a relevant degree, alongside the ability to work flexible hours. Benefits include health insurance and a 401(k) plan.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off

Qualifications

• 3-5 years’ experience in event management.
• Possession of a current CPR certificate.

Responsibilities

• Manage all aspects of assigned events from planning to execution.
• Coordinate communication between clients and event staff.
• Resolve event-related challenges professionally.

Skills

Customer Service

Crowd Management

Event Management

Communication

Education

Bachelor’s degree in facility management, hospitality management, business management, marketing

Tools

Microsoft Office

Auto CAD

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; Coordinate communication between clients, the Sales team, set-up crews, service partners, event staff and delegate assignments; work with client on all needs and be responsible for and ensure overall customer and lessee satisfaction and experience. The ability to work a flexible schedule, including long nights, early mornings, weekends, and holidays as needed, is required.

This role will pay an annual salary of $55,000 - $57,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 1, 2025.

About the Venue

The Atlantic City Convention Center was built in 1997, and hosts more than 500,000 visitors annually. At almost ONE Million square feet, it is one of the East Coast’s Largest Convention Centers and houses the following spaces – 5 Exhibit Halls ranging in size from 29,400 sq.ft to 199,500 sq.ft, 45 Meeting Rooms ranging in size from 672 sq.ft to 11,880 sq.ft and Pre-Function Space at over 32,000 sq.ft. It is conveniently connected to the AC Regional Rail Terminal running from Philadelphia to Atlantic City, it has over 1,400 parking spots, and has a pedestrian bridge that links to the Sheraton Hotel, making it one of the most accessible facilities in the region.

Responsibilities

• Function as a liaison between clients and show managers, guests of the facility, facility staff, event staff, service partners, municipal partners which include fire, medical and police.
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives.
• Plan and direct the advancement of event needs and the preparation of building to meet the requirements of upcoming events/shows with Operations.
• Assists Finance Department in completing pre-show estimates and completion of post-show event settlements.
• Investigate and resolve event-related challenges in a professional manner ensuring customer satisfaction.
• Ensure that the facility is cleaned and ready prior to, during and after all events to maintain building appearance and increase customer satisfaction.
• Review emergency planning procedures with all events staff for each event
• Support overall goals of company to increase sales activity and grow revenue.
• Work within Ungerboeck EBMS to create and distribute detailed data sheets/ resumes prior to every event.
• Experience with Auto CAD preferred.
• Other duties and responsibilities as assigned by the General Manager or Director of Events.

Qualifications

• Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing, or related field preferred.
• 3-5 years’ experience in event management in a stadium, arena, convention center or public assembly facility setting.
• Must have computer skills in Microsoft Office applications and word processing, spreadsheets, database, presentation, and Internet software.
• Possession of, or ability to obtain, a current CPR certificate.
• Possession of, or ability to obtain, a valid drivers’ license.
• Knowledge of customer service practices and crowd management and control techniques.
• Demonstrated familiarity with facility use contracts.
• Familiarity with terminology used in entertainment/convention/public assembly settings.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.