Attendant Pool - Seasonal, Family Indoor Pool (Harrah's Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hospitality firm as a Pool Attendant. This exciting role focuses on delivering exceptional customer service while ensuring a safe and welcoming environment for guests. You'll engage with visitors, maintain cleanliness, and uphold pool safety standards. If you thrive in a fast-paced, energetic setting and enjoy making guests feel valued, this is the perfect opportunity for you. Embrace the chance to be part of a renowned company that values its employees and fosters a positive work culture.

Qualifications

• Excellent interpersonal and communication skills.
• Prior customer service experience is essential.

Responsibilities

• Ensure pool area is safe and clean at all times.
• Monitor activities on the pool deck and assist guests.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Education

High School Diploma

Job description

Attendant Pool - Seasonal, Family Indoor Pool (Harrah's Atlantic City)

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Attendant Pool - Seasonal, Family Indoor Pool (Harrah's Atlantic City)

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JOB DESCRIPTION

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Essential Functions

JOB DESCRIPTION

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Responsible for ensuring that the pool area is safe and clean at all times. Monitors all activities on the pool deck and the towel desk. Responsible for enforcing pool rules, securing designated areas and providing assistance to guests as needed. Responsible for pool registration procedures, including distribution of towels and chairs to guests. Operates cash register and accurately settles checks according to established procedures. Cleans recreational areas and equipment. Tests and treats pool water to maintain standards.

Education/Skills/Experience

Excellent interpersonal and communication skills. Prior customer service experience.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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