Event Manager

Navan; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Parental leave

Commuter benefits

Healthcare

Flexible vacation

Wellness program

Travel discounts

Pet-friendly office

IATAN discounts

401k

Connectivity allowance

Learning & development

Job summary

Navan is seeking an Event Manager to plan, coordinate, and execute a diverse portfolio of client events, delivering world‑class service and leveraging Navan’s travel and event technology to scale operations.

You will manage 8–12 client events concurrently, educate clients on best practices, oversee budgets and vendor contracts, and funnel actionable UX feedback to Product and Engineering to improve Navan’s event management software, while maintaining strong relationships for retention and

Qualifications

• 5+ years of end-to-end event management experience.
• Experience sourcing vendors, negotiating contracts, and on-site execution.
• Experience presenting to C-suite and senior leaders.
• Ability to travel up to 10% for onsite events.

Responsibilities

• Plan, coordinate and execute 8–12 client events concurrently.
• Educate clients on best practices and cost-effective event design.
• Manage event budgets to protect margins and revenue goals.
• Provide actionable feedback to Product and Engineering on the platform.
• Source and negotiate with venues and suppliers; maintain relationships.
• Ensure client satisfaction and meet CSAT/NPS targets.
• Follow the 30-60-90 day onboarding and ramp plan.

Skills

Event planning and execution

Budget management

Vendor negotiations

Client relationship management

C-suite presentation

Project management

Travel coordination

Tools

Navan platform

Job description

• As an Event Manager on the Navan Events team, you will plan, coordinate, and execute a diverse portfolio of client events—delivering world-class service, managing budgets with precision, and leveraging Navan’s cutting-edge travel and event technology to scale operations
• In this role, you will empower organizations to foster thriving cultures through expertly curated in-person experiences while driving decisions that support Navan’s revenue goals and product innovation
• End-to-End Execution: Design, plan, and execute 8–12 client events simultaneously, managing timelines, vendor contracts, and logistics
• Strategic Advisory: Educate clients on industry best practices, offsite strategies, and cost-effective event design while building strong client relationships to drive account retention and repeat business
• Budget & Financial Oversight: Manage event budgets to maximize impact and protect gross margins while supporting Navan’s net revenue goals and preferred vendor network
• Product Collaboration: Utilize Navan’s proprietary platform daily, delivering actionable UX and feature feedback to internal Product and Engineering teams to optimize our event management software
• Vendor & Stakeholder Management: Source, negotiate, and maintain relationships with top-tier venues and suppliers to secure competitive rates and exceptional service
• Client Satisfaction: Consistently meet and exceed NPS and CSAT targets through exceptional execution
• 30-60-90 Day Success Roadmap
• Within 30 Days: Complete onboarding on Navan’s platform and SOPs; shadow senior planners on active accounts; begin managing initial events with Team Lead support; establish cross-functional relationships with Sourcing, Product, and Customer Success
• Within 60 Days: Independently manage a full pipeline of events end-to-end; consistently meet CSAT targets; provide direct feedback to the Product team to optimize Navan’s event management software
• Within 90 Days: Act as a strategic advisor to key clients; consistently hit net revenue and margin targets; drive process improvements that enable team scalability; achieve high client retention through post-event follow-up

Benefits

• Parental leave
• Commuter benefits
• Healthcare
• Flexible Vacation
• Health and Wellness
• Fuel for Connection
• Pet Friendly
• IATAN (travel-related discounts)
• 401k (retirement plan)
• Connectivity Allowance
• Learning & Development

Exceptional problem-solving skills with a creative, client-first mindsetPrior hospitality or corporate travel industry experience preferredAbility and willingness to travel up to 10% for onsite event execution, team syncs, and client meetings5+ years of end-to-end event management experience, including sourcing, budget management, vendor negotiations, and onsite executionHigh executive presence with experience presenting directly to C-suite and senior leadersStrong project management skills with a proven track record of handling high-volume event portfolios in fast-paced environments