Event Manager

Atlanta Marriott Northwest at Galleria; Atlanta (GA); On-site; USD 36,000 - 45,000; Full time

Job summary

Concord Hospitality Enterprises Co. in Atlanta seeks an Event Manager to coordinate and oversee planning, logistics, and on-site execution of meetings, conferences, and conventions within our hotels. They act as the primary liaison between clients and internal hotel departments.

The role requires 2–3 years in hotel event planning, a bachelor’s degree preferred, and proficiency with MS Office and event software. Strong communication, negotiation, and problem-solving skills are essential.

Qualifications

• 2–3 years in hotel event planning, catering sales, or conference services.
• Bachelor’s degree in hospitality management, event planning, or related field preferred.
• Proficient in Microsoft Office; familiar with event software.
• Strong communication, negotiation, and problem-solving under pressure.

Responsibilities

• Client Liaison: main contact from sale through post-event follow-up.
• Logistics Coordination: event specs, room setups, A/V, décor, schedules.
• Catering & Banquet Management: coordinate menus and BEOs with culinary team.
• Room Block Management: monitor group room needs, cut-off dates, reservations.
• Cross-Departmental Communication: distribute event documentation to Banquets, Culinary, A/V, Housekeeping, Front Office.
• On-Site Execution: be visible during events to resolve issues and lead meetings.
• Revenue Generation: identify upsell opportunities for tech, catering, or space.

Skills

Hotel event planning

Communication

Negotiation

Attention to detail

Problem solving under pressure

Microsoft Office

Event software familiarity

Upselling opportunities

Education

Bachelor’s degree in hospitality or event planning

Tools

Marriott PMS (FSPMS/MARSHA)

Social Tables/Delphi

CI/TY or Delphi diagrams

Job description

Description

The Event Manager coordinates and oversees the planning, logistics, and execution of meetings, conferences, exhibitions, and conventions within the hotel. They act as the primary liaison between the client (meeting planner) and internal hotel departments.

Key Responsibilities

• Client Liaison: Serve as the main point of contact for clients from the moment a sale is finalized through post-event follow-up.
• Logistics Coordination: Detail event specifications, including room setups, audiovisual requirements, décor, and schedules.
• Catering & Banquet Management: Coordinate food and beverage arrangements, menu selections, and banquet event orders (BEOs) with culinary and banquet teams.
• Room Block Management: Monitor convention group room requirements, cut-off dates, and reservations commitments.
• Cross-Departmental Communication: Distribute accurate event documentation (BEOs, cover sheets, group resumes) to Banquets, Culinary, Audiovisual, Housekeeping, Front Office, and other hotel operational departments.
• On-Site Execution: Be visible and available during the event to resolve real-time issues, lead pre/post-convention meetings, and ensure client satisfaction.
• Revenue Generation: Identify opportunities to upsell enhanced technology, premium catering packages, or additional function space.

Qualifications & Skills

• Experience: Typically 2 to 3 years of experience in hotel event planning, catering sales, or conference services. Large convention hotel or citywide conference background is heavily preferred but not required.
• Education: A bachelor’s degree in hospitality management, event planning, or a related field is preferred, but not required.
• Technical Acumen: Proficient in Microsoft Office products (Word, Excel, Outlook). Familiarity with industry software (CI/TY or Delphi, Social Tables or Delphi Diagrams). Knowledge of Marriott property management systems (FSPMS, MARSHA) is a plus but not required.
• Soft Skills: Exceptional communication, negotiation capabilities, intense attention to detail, and dynamic problem-solving skills under pressure.
• Certifications: Certified Meeting Professional (CMP) designation is a strong plus (not a requirement).

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.

Built on five cornerstones - Quality, Integrity, Community, Profitability, and FUN! - our associates proudly cheer:

"We Are Concord!"

Pay rate - $26.07 to $32.59 per hour

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality