Event Host & Guest Experience Lead

Andretti Karting; The Colony (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with 4.5% Company Match

Medical, Dental & Vision Insurance

Paid Time Off

Employee Perks – attractions, dining,

High-Energy Environment

Job summary

Andretti Indoor Karting & Games in Texas is seeking an Event Associate to join our fast-paced, guest-focused team. You’ll welcome visitors, help set up events, host activities, and ensure every guest leaves with a memorable experience.

We offer growth opportunities, competitive pay, flexible scheduling, and comprehensive benefits. Ideal candidates are energetic, reliable, and available for evenings, weekends and holidays.

Responsibilities

• Welcome visitors by greeting them in a friendly and positive manner.
• Set up and break down event spaces per event contract, management and floor diagram.
• Host entire event, supervise all activities and ensure guests are pleased with their visit.
• Maintain proper food and beverage temperature, and correct utensils are used.
• Pay attention to details, focus on Guests, and understand event contracts.
• Deliver energetic guest service with a sense of urgency.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with any Guest recovery and ensure positive Guest experiences.
• Maintain constant working knowledge of Andretti brand, product and policies & procedures.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Be aware and knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Job description

Andretti Indoor Karting & Games in Texas is seeking an Event Associate to join our fast-paced, guest-focused team. You’ll welcome visitors, help set up events, host activities, and ensure every guest leaves with a memorable experience.

We offer growth opportunities, competitive pay, flexible scheduling, and comprehensive benefits. Ideal candidates are energetic, reliable, and available for evenings, weekends and holidays.