Event Guest Services Teammate

First & Goal Inc.; Seattle (WA); On-site; USD 28,929 - 41,328; Part time

Benefits offered by this job

Event transportation provided via ORCA

Free parking in designated nearby lot

Paid training

Paid meal break

Uniform provided

Discounts at Pro Shop

Performance bonuses for major events

Teammate Recognition Program

Early access to paycheck funds

Paid sick time

Holiday pay

Job summary

First & Goal Inc. is seeking a Guest Services Teammate at Lumen Field in Seattle to help create an inclusive, memorable experience for guests during events. You will greet, usher, scan tickets, and assist with customer service in a fast-paced stadium setting.

Ideal candidates have strong customer service, effective communication, and the ability to stay calm under pressure. This event-based role requires flexibility for night, weekend, and holiday shifts and offers paid training and meal perks.

Qualifications

• Ability to adapt to a fast-paced, high-energy environment.
• Experience with tablets, computers and touch screen technology.
• Excellent customer service skills.
• Outgoing and approachable personality.
• Effective communication under pressure.

Responsibilities

• Welcome guests and provide directions
• Provide customer service and problem resolution
• Uphold company policies to ensure guest safety and satisfaction
• Make quick and efficient decisions while maintaining professionalism
• On the job training is provided

Skills

Adaptability

Customer service

Communication

Professionalism

Teamwork

Tools

Tablets & touch screen

Job description

First & Goal Inc. is seeking a Guest Services Teammate at Lumen Field in Seattle to help create an inclusive, memorable experience for guests during events. You will greet, usher, scan tickets, and assist with customer service in a fast-paced stadium setting.

Ideal candidates have strong customer service, effective communication, and the ability to stay calm under pressure. This event-based role requires flexibility for night, weekend, and holiday shifts and offers paid training and meal perks.