Entry-Level Event HR Check-In Associate

Compass Group USA; Seattle (WA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Instapay (early access to wages)

Free Meal

Free Parking

Job summary

Lumen Field, operated by Compass Group USA, is hiring an HR Check-In Team Member to greet and assist staff during events. This entry-level role focuses on check-in, uniform verification, and routing new arrivals to the appropriate HR contacts.

You'll work outdoors in Seattle's venue environment, with occasional evenings, weekends, and holidays. Excellent interpersonal skills and composure under pressure help ensure smooth operations for Seahawks, Sounders FC, Reign FC, and concerts.

Qualifications

• Previous experience in a customer service or front-facing role is helpful but not required.
• Willingness to work outdoors in all weather conditions (tent, heat lamps, lighting is provided).
• Strong communication and interpersonal skills required.
• Detail-oriented, reliable, and able to multitask in a busy environment.
• Ability to handle confidential information appropriately.
• Ability to stand/sit up to 8 hours per shift outside.
• Must be available to work an event-based schedule, including Seahawks, Sounders FC, Reign FC home games, and full-stadium concerts.
• Flexibility for varying hours, including evenings, weekends, and potentially some holidays.

Responsibilities

• Operate the Levy team member check-in tent, providing a warm and professional welcome to all arriving staff.
• Ensure smooth, efficient check-in with a strong sense of urgency during high-volume arrival periods.
• Fielding Levy team members to the appropriate HR staff.
• Verify uniforms and conduct standards in line with Levy policies.
• Assist with team member placement and direct staff to assigned work areas as needed.
• Support recognition programs.
• Aiding non-profit volunteers, staffing agencies, and subcontractors with checking in.
• Conduct walk-throughs to observe and report on service and uniform compliance.
• Assist with control during events. Control fields all incoming radio calls and serves as dispatch for emergency services, housekeeping, and operational oversight.
• Occasionally assist with administrative tasks between or during events.
• Maintain a calm, positive, and professional demeanor under pressure.
• Collaborate effectively in a tight-knit workspace with other HR team members and event leadership.

Skills

Customer service

Communication skills

Detail-oriented

Outdoor work

Job description

Lumen Field, operated by Compass Group USA, is hiring an HR Check-In Team Member to greet and assist staff during events. This entry-level role focuses on check-in, uniform verification, and routing new arrivals to the appropriate HR contacts.

You'll work outdoors in Seattle's venue environment, with occasional evenings, weekends, and holidays. Excellent interpersonal skills and composure under pressure help ensure smooth operations for Seahawks, Sounders FC, Reign FC, and concerts.