Event Guest Services Specialist - Flexible Scheduling

BEST Crowd Management; Oxford (MS); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Career growth opportunities

Training and development

Flexible scheduling

Inclusive, positive work environment

Job summary

BEST Crowd Management is seeking a Guest Services Staff member at the University of Mississippi. The role involves welcoming attendees, answering questions, and helping with event setup while ensuring a safe and enjoyable experience.

Ideal candidates are 18+, have a high school diploma or equivalent, and possess strong communication and problem‑solving abilities. The position offers flexible scheduling for evenings, weekends, and holidays based on event timelines.

Qualifications

• Minimum age 18+ (varies by location)
• High school diploma or equivalent required
• Experience in customer service or event roles is a plus
• Excellent communication and people skills are essential
• Ability to stay calm and professional in busy settings

Responsibilities

• Welcome and assist event attendees with a warm, helpful demeanor
• Assist with event setup and signage as needed
• Monitor venues for cleanliness and safety compliance
• Answer questions about the event, facilities, and amenities
• Guide guests to seating, restrooms, concessions, and exits
• Address inquiries and resolve issues promptly and professionally
• Collaborate with staff and vendors to ensure smooth operations
• Support crowd management to ensure a safe attendee experience
• Follow company policies and provide high‑level service

Skills

Customer service

Hospitality

Interpersonal communication

Problem solving

Flexibility

Education

High school diploma or equivalent

Job description

BEST Crowd Management is seeking a Guest Services Staff member at the University of Mississippi. The role involves welcoming attendees, answering questions, and helping with event setup while ensuring a safe and enjoyable experience.

Ideal candidates are 18+, have a high school diploma or equivalent, and possess strong communication and problem‑solving abilities. The position offers flexible scheduling for evenings, weekends, and holidays based on event timelines.