Event Guest Services Specialist

BEST Crowd Management; Rio (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

BEST Crowd Management is hiring at UW–Madison to provide welcoming, professional guest services for games, concerts, and campus events. You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while adhering to safety procedures.

You will receive training in guest services and event safety, working in a close-knit team and gaining hands-on experience in GardaWorld’s network.

Qualifications

• Experience delivering friendly guest service in a fast-paced setting.
• Ability to communicate clearly with visitors and teammates.

Responsibilities

• Greet and guide guests at events.
• Scan tickets and monitor entry points.
• Support crowd flow and report concerns to supervisors.
• Follow safety and security procedures and participate in training.

Skills

Guest services

Communication

Teamwork

Safety procedures

Job description

BEST Crowd Management is hiring at UW–Madison to provide welcoming, professional guest services for games, concerts, and campus events. You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while adhering to safety procedures.

You will receive training in guest services and event safety, working in a close-knit team and gaining hands-on experience in GardaWorld’s network.