Event Guest Services & Safety Specialist

BEST Crowd Management; Rome (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

BEST Crowd Management at UW‑Madison is seeking dedicated guest services staff to greet and guide guests at games, concerts, and campus events. You will scan tickets, monitor entry points, manage crowd flow, and respond to questions while following safety procedures.

Training is provided, and you’ll work in a close-knit team with potential growth within the GardaWorld network. This role emphasizes clear communication with visitors and team members and reporting concerns to supervisors, fostering

Qualifications

• Greet and assist guests with professionalism.
• Clear verbal communication with visitors and team members.
• Ability to work effectively in a team-based environment.

Responsibilities

• Greet and guide guests at games, concerts, and campus events.
• Scan tickets as required.
• Monitor entry points to ensure smooth flow.
• Respond calmly to questions or minor issues from guests.
• Report concerns to supervisors per safety procedures.

Skills

Guest services

Communication

Teamwork

Job description

BEST Crowd Management at UW‑Madison is seeking dedicated guest services staff to greet and guide guests at games, concerts, and campus events. You will scan tickets, monitor entry points, manage crowd flow, and respond to questions while following safety procedures.

Training is provided, and you’ll work in a close-knit team with potential growth within the GardaWorld network. This role emphasizes clear communication with visitors and team members and reporting concerns to supervisors, fostering