Event Guest Services & Safety Specialist

BEST Crowd Management; Brodhead (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

BEST Crowd Management at UW-Madison is seeking friendly guest services staff to welcome attendees at games, concerts and campus events. You will greet and guide guests, scan tickets, monitor entry points and support crowd flow.

Training in guest services and event safety is provided; you will work in a close-knit team and gain experience in event operations with opportunities to grow within GardaWorld network.

Qualifications

• Greet and assist guests entering events.
• Communicate clearly with visitors and team members.
• Support crowd flow and safety procedures during events.
• Respond calmly to questions or minor issues and report concerns to supervisors.

Responsibilities

• Greet and guide guests at entry points and seating areas.
• Scan tickets and verify entry credentials.
• Monitor entry points and help maintain orderly crowd flow.
• Report concerns to supervisors and follow safety procedures.

Skills

Guest services

Communication

Teamwork

Ticket scanning

Safety procedures

Job description

BEST Crowd Management at UW-Madison is seeking friendly guest services staff to welcome attendees at games, concerts and campus events. You will greet and guide guests, scan tickets, monitor entry points and support crowd flow.

Training in guest services and event safety is provided; you will work in a close-knit team and gain experience in event operations with opportunities to grow within GardaWorld network.