Event Guest Services & Operations Associate

BEST Crowd Management; Belleville (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

BEST Crowd Management at UW-Madison is seeking guest services staff to provide welcoming, professional service at games, concerts and campus events. You will greet and guide guests, scan tickets, monitor entry points and support crowd flow while following safety procedures.

Training in guest services and event safety will be provided, you will work in a close-knit team, and gain experience in event operations with opportunities to grow within the GardaWorld network.

Qualifications

• Customer-focused guest service experience preferred.
• Ability to communicate clearly with visitors and team members.
• Willingness to learn safety procedures and report concerns.
• Team-oriented in a close-knit work environment.

Responsibilities

• Greet and guide guests at events.
• Scan tickets and monitor entry points.
• Support crowd flow and respond to questions or minor issues.
• Report concerns to supervisors.

Job description

BEST Crowd Management at UW-Madison is seeking guest services staff to provide welcoming, professional service at games, concerts and campus events. You will greet and guide guests, scan tickets, monitor entry points and support crowd flow while following safety procedures.

Training in guest services and event safety will be provided, you will work in a close-knit team, and gain experience in event operations with opportunities to grow within the GardaWorld network.