Event Guest Experience Specialist - Part-Time

BEST Crowd Management; Marietta (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Career growth opportunities

Training and development programs

Flexible scheduling

Diversity and inclusion

Job summary

BEST Crowd Management is seeking an energetic Event Staff member for Kennesaw State events in Marietta, GA. You will provide warm, professional customer service, assist with setup and crowd management, and help guests with directions and information.

Part-time role requiring 18+ with a high school diploma; previous hospitality or event experience is a plus. The position offers flexible evenings and weekend shifts and opportunities for growth within the company.

Qualifications

• Must be at least 18 years old and meet local regulations.
• High school diploma or equivalent; some college preferred.
• Experience in customer service or events is beneficial.
• Excellent communication and interpersonal skills.
• Ability to stay calm in high-pressure situations.
• Flexibility to work evenings, weekends, holidays.
• Physical stamina to stand and move during events.
• Reliable, punctual, and professional.

Responsibilities

• Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
• Assist with event set-up, including arranging equipment, signage, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to guests.
• Guide and direct guests to seating areas, restrooms, concession stands, and exits.
• Address guest inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management to ensure a safe and enjoyable experience for all attendees.

Skills

Customer service

Communication

Interpersonal skills

Reliability

Education

High school diploma or equivalent

Job description

BEST Crowd Management is seeking an energetic Event Staff member for Kennesaw State events in Marietta, GA. You will provide warm, professional customer service, assist with setup and crowd management, and help guests with directions and information.

Part-time role requiring 18+ with a high school diploma; previous hospitality or event experience is a plus. The position offers flexible evenings and weekend shifts and opportunities for growth within the company.