Event Day Staffing & Guest Services Coordinator

ASM Global; Ridgedale (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

ASM Global in Missouri is seeking a dedicated staff member to assist with event-day check-in and check-out, verify credentials, and support HR staffing logistics. You will direct staff and vendors to work locations, manage meal distribution, and ensure safety protocols are followed.

The role requires strong communication, the ability to work in a fast-paced setting, and reliable transportation to the venue. Join a dynamic team at a premier venue and contribute to smooth event operations.

Qualifications

• Must be at least 18 years old.
• Experience in customer service, event operations, or staffing coordination preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Comfortable interacting with diverse groups of employees, vendors, and guests.
• Basic computer and tablet proficiency preferred.
• Reliable transportation to the venue.

Responsibilities

• Assist employees, temporary staff, contractors, and vendors with event-day check-in and check-out procedures.
• Verify employee credentials, event accreditations, and access permissions as required.
• Support Human Resources with staffing logistics and workforce coordination.
• Help direct employees, temporary workers, vendors, and NPO groups to assign work locations.
• Assist with employee meal distribution and break coordination.
• Launder, organize, distribute, and collect employee uniforms and equipment.
• Maintain organized check-in areas and employee service stations.
• Provide excellent customer service while assisting employees and guests with questions or concerns.
• Ensure all associates are following venue safety protocols and company policies.
• Assist with setup and breakdown of employee check-in areas and HR stations.
• Accurately communicate event updates, scheduling changes, and operational information to staff.
• Support additional event-day duties as assigned by Human Resources or Operations leadership.

Skills

Customer service

Staffing coordination

Communication skills

Detail-oriented

Tools

Tablet proficiency

Basic computer skills

Job description

ASM Global in Missouri is seeking a dedicated staff member to assist with event-day check-in and check-out, verify credentials, and support HR staffing logistics. You will direct staff and vendors to work locations, manage meal distribution, and ensure safety protocols are followed.

The role requires strong communication, the ability to work in a fast-paced setting, and reliable transportation to the venue. Join a dynamic team at a premier venue and contribute to smooth event operations.