Overview
The Event Sales Coordinator assists with the planning and coordination of event sales at the club to enhance the member and/or guest experience. The role works closely with the Event Sales Manager to ensure all event details are managed from initial inquiry to final execution, while providing administrative support, maintaining client records, and supporting communication between the sales team, clients, and internal departments. The position also supports the annual event sales plan through prospecting assistance and client interaction.
Experience Required
- High school diploma or equivalent.
- Minimum of 1 year of experience in a customer-facing or sales support role in the hospitality or events industry.
- Preferred college coursework in hospitality, marketing, or a related field.
- Basic understanding of marketing and prospecting strategies.
- Basic understanding of Microsoft Office and event management software.
- Strong organizational skills and attention to detail.
- Effective verbal and written communication skills.
- Ability to work collaboratively within a team environment.
- Must be able to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
- Able to lift, carry, push, and pull up to 25 lbs. occasionally.
- Effective communication skills, including talking and hearing, with sufficient visual acuity.
- Must meet attendance requirements and be available for additional hours, including weekends and/or holidays.
Essential Responsibilities
- Assist the Event Sales Manager with coordination and execution of event sales, including event details, logistics, and client communication.
- Serve as the primary point of contact for clients during the event planning process.
- Support the creation and distribution of event proposals, contracts, event orders, floor plans, and diagrams.
- Maintain and update the client database and assist in developing a prospect inventory.
- Ensure event-related documents, including contracts and payment records, are filed and organized.
- Assist with basic financial tracking, including recording deposits and payments in coordination with accounting.
- Manage event supplies and inventory, coordinating with vendors as needed.
- Coordinate with kitchen and service teams to ensure event details are communicated and executed as planned.
- Participate in regular sales and event meetings and provide updates on event status and client interactions.
- Provide general administrative support to the Event Sales Manager and Director as needed.
- Assist others as needed and take on additional tasks assigned by management.
- Follow company, club, and department policies, procedures, and instructions.
- Maintain professionalism and commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices and support compliance with safety guidelines.
- Take initiative in personal and professional growth and maintain required certifications.
- Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
- Attend daily briefings and engage in required activities to contribute to team success.
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs