Event Customer Service Attendant

City of Burleson; Burleson (TX); On-site; USD 16,000 - 20,000; Part time

Job summary

The City of Burleson is seeking an Events Assistant to support the special events division with planning, coordination, sponsorship outreach, and vendor liaison. This role also handles on-site setup and takedown to ensure smooth operations.

Candidates should have strong communication, customer service, and teamwork skills, with a high school diploma and willingness to obtain CPR/First Aid within 30 days of hire. Previous customer service preferred.

Qualifications

• High school diploma or equivalent preferred; must be 16 years of age.
• One year of customer service related work experience preferred.
• CPR and First Aid Certification (or must obtain within 30 days of hire).
• Proficient with basic computer operations.

Responsibilities

• Assist the special event division with event planning and coordination.
• Provide administrative support for sponsorship solicitation and vendor coordination.
• Research new and trending event ideas.
• Day-of-event setup and takedown tasks.
• Aim to provide a quality experience to guests, vendors, and customers.

Skills

Intermediate computer skills

Problem solving

Excellent communication

Customer service

Teamwork

Self-starter

Organization

Mathematical basics

Education

High school diploma or equivalent

Age 16 or older

Customer service experience preferred

CPR and First Aid certification within 30 days

Job description

Primary Duty

This position is responsible for assisting the special event division with event planning and coordination of community special events. This includes administrative assistance with sponsorship solicitation, vendor coordination, and research of new and trending event ideas. Day of event responsibilities include set up as well as takedown. The goal of this position is to assist in providing a quality experience to guests, vendors, and customers above and beyond their expectations.

This position is responsible for assisting the special event division with event planning and coordination of community special events. This includes administrative assistance with sponsorship solicitation, vendor coordination, and research of new and trending event ideas. Day of event responsibilities include set up as well as takedown. The goal of this position is to assist in providing a quality experience to guests, vendors, and customers above and beyond their expectations.

Necessary Knowledge, Skills And Abilities

• Intermediate skill with the computers.
• Effective problem resolution skills.
• Excellent communication skills both orally and in writing including proficient listening skills, rules of grammar, practices of document preparation, and conveying information in a concise, tactful, professional manner with a focus on patience and sensitivity.
• Must have polished and proven people skills with a focus of being able to interact well with a diverse population and provide excellent customer service both internally and externally.
• Ability to work successfully in a team environment, as well as independently with limited supervision.
• Must be a self-starter and take initiative.
• Excellent organization, time management, and prioritization skills.
• Ability to perform basic mathematical functions.

Education And Experience

• High school diploma or equivalent preferred.
• Must be 16 years of age.
• One year of customer service related work experience preferred.
• CPR and First Aid Certification (or must obtain within 30 days of hire)

Salary: $11.81 - $14.76 per hour