Party & Event Host/PT Team Member

Michaels Stores; Elizabethtown (KY); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading arts and crafts retail company is seeking an Event Coordinator/PT Team Member in Elizabethtown, KY. The ideal candidate will plan and facilitate fun events for customers, including children's birthday parties. Responsibilities include ensuring customer satisfaction, delivering fast service, and engaging clients in creative activities. This part-time position requires energetic individuals with excellent people skills and experience in retail or customer service. Join our team to create memorable experiences for guests.

Qualifications

• Retail and/or customer service experience required.
• Ability to handle job stress and interact effectively with guests and co-workers.
• Good written, verbal, and non-verbal communication skills.

Responsibilities

• Plan and coordinate events including children's birthday parties.
• Deliver friendly customer service.
• Complete administrative tasks such as paperwork and communication with clients.

Skills

Energetic and enthusiastic

Excellent people skills

Organizational skills

Creative problem-solving skills

Experience working with children

Job description

Join to apply for the Event Coordinator/PT Team Member role at Michaels Stores.

Store - ELIZABETHTOWN, KY

Job Overview

Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress‑free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Event Coordination

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add‑ons such as goody bags and balloons to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards; set up, break down, and clean before and after each event.

Customer Experience

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD‑set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements; execute company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and promote the organization’s vision and values.
• Cross‑trained in Custom Framing selling and production.
• Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining clean restrooms.

Preferred Knowledge/Skills/Abilities

• Energetic, enthusiastic, and personable.
• The ability to handle job stress and interact effectively with guests and co‑workers.
• Excellent people skills.
• Experience working with children and children’s events.
• Good written, verbal, and non‑verbal communication and listening skills.
• Organizational, interpersonal, and creative problem‑solving skills.
• Retail and/or customer service experience required.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• Request assistance with essential functions to obtain reasonable accommodations if needed.
• Work in a public retail store setting; some areas are climate‑controlled, others are not; occasional outdoor work may be required.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Work Environment

• Public retail store setting; all public areas are climate controlled.
• Some storage areas may not be climate controlled.
• Potential for some outdoor work retrieving shopping carts or unloading trucks.
• Full shop includes high traffic and multiple age groups of customers.

Legal and EEO

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing

Industries

Retail