Event Coordinator - Blackberry Farm

Blackberry Farm, LLC; South Carolina; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Travel perks

Property benefits

Tuition reimbursement

Paid time off with holidays

Health insurance

Flexible spending accounts

401k match with profit share

Training and education

Job summary

Blackberry Farm, LLC seeks an Event Coordinator to ensure flawless execution of internal events and private groups at our resort. You will manage planning, logistics, and billing, coordinating with guests, vendors, and staff to deliver memorable experiences.

The role requires excellent communication, hospitality mindset, and the ability to work weekends and holidays. Proficiency with MS Office and event software is preferred, with a focus on budgeting and client satisfaction.

Qualifications

• College degree or equivalent in event coordination preferred.
• Hospitality industry experience is required.
• Must be detail-oriented and highly organized.

Responsibilities

• Manage internal events and groups, small to medium in size.
• Support Event Managers for larger programs.
• Work weekends, holidays, and nights as needed to assist with onsite programs.
• Manage all program logistics through planning, execution, and billing (rooms, activities, meals, meetings, special needs, reservations, billing, reporting).
• Act as primary contact for guests, vendors, and internal staff in planning and on-site.
• Arrange travel, logistics and other details for internal event personalities.
• Create resumes, rooming lists, transportation manifests, and activity lists.
• Communicate program requirements and logistics to all staff.
• Create and send final invoices for group billing and backup for disputes.
• Execute internal events within budget guidelines and drive bookings with Marketing/Reservations.
• Craft experiences to meet revenue goals and track profitability.

Skills

Detail-oriented

Hospitality mindset

Organized

Guest service

Education

College degree or equivalent in event coordination

Tools

Microsoft Office

Opera

Active Networks

OpenTable

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. 1471 W. Millers Cove Rd Walland, TN 37886

The Event Coordinator is responsible for ensuring small to medium internal events and group functions – such as concerts, holidays, corporate retreats, family gatherings, and other private group gatherings – are executed in a flawless manner always keeping the guest’s satisfaction the number one priority. The ideal candidate is detail-oriented and highly organized, has a hospitality mindset, and possesses the skills to perform the essential job responsibilities below.

Internal Events:

Events that Blackberry puts on that leisure guests book into– ex. Food & Wine events, Enrichments events, Holidays, Concerts.

Groups:

Guests gathering at Blackberry for a contracted private event - ex. corporate retreat, family reunion, wedding, leisure group.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages internal events and/or groups, typically small to medium in size
• Supports Event Managers for larger programs
• Works weekends, holidays, and nights throughout the year as necessary to assist with onsite programs
• Manages all program logistics through the planning process, execution, and billing. This includes room blocks, activities, meals, meetings, special needs, tracking meeting/dining room reservations, billing and post-event reporting
• Acts as a primary contact for guest personalities, vendors, group planners, and internal department heads, both in planning and on-site
• Arranges travel, logistics, and any other necessary details for internal event personalities
• Creates resumes, rooming lists, transportation manifests, and activity lists
• Communicates program requirements and logistics to all operational staff
• Creates and sends final invoices for group billing, and provides backups for disputed items
• Executes internal events within the guidelines of the budget
• Works with Marketing and Reservations teams to drive bookings for internal events
• Crafts experiences for groups that will create a memorable program and work towards revenue goals
• Creates and maintains various reports for groups and internal events to track profitability, expenses, and revenue

Must comply with all company policies and procedures. To perform the essential functions of this position regular and consistent attendance is required. Must be able to work well with other Team Members and managers and interact with our guests.

EDUCATION and/or EXPERIENCE

• College degree or equivalent experience in event coordination preferred
• Hospitality industry experience is required

COMPUTER SKILLS

• Must be proficient in Microsoft Windows, Word, Excel, PowerPoint, Outlook
• Experience with Opera, Active Networks, and Open Table preferred

LANGUAGE SKILLS

• Must have excellent verbal & written communication skills
• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Knowledge of basic accounting principles required for reporting, statistics, and budgets

REASONING ABILITY

• Must be able to make sound business decisions in regards to sales and customer requests
• Must be able to accomplish tasks in a timely manner and manage multiple projects

PHYSICAL DEMANDS

• 80% computer and phone work at a desk
• 20% on-property management including some physical demands with movement of event décor, furniture, etc.
• Must be able to sit for long periods of time, and work extensively on the computer and phone while multi-tasking to complete daily responsibilities
• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• General office
• May be asked to work outside in all weather conditions

Blackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they’re seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability. From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career.

Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry is an Equal Opportunity Employer.