Event Coordinator

Smart City; Washington (District of Columbia); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off (PTO)

Short- and long-term disability

Life and AD&D insurance

Employee wellness initiatives

Supplemental accident and critical Ill

Job summary

Smart City Networks in Washington, DC is seeking an Event Coordinator to ensure clients' tech needs are met before, during, and after events at the Walter E. Washington Convention Center.

You will collaborate with show management, site teams, and major customers to keep operations smooth and professional. The role requires strong MS Office skills, excellent organization, and the ability to manage multiple tasks under tight schedules, including evenings and weekends when events run live.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Experience in the tradeshow or telecommunications industry is a bonus.
• Experience with client-facing roles and event coordination is desirable.

Responsibilities

• Coordinate sales and service activities with show and site teams.
• Consult with clients to understand Internet and Telephony needs.
• Attend planning visits and pre-conference meetings.
• Build detailed quotes based on past event history.

Skills

Strong communication

Organizational skills

Multitasking

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Job Category: Customer Service & Contact Center Operations

Requisition Number: EVENT001788

• Posted : November 2, 2026
• Full-Time
• Rate : $25 USD per hour

Locations

Showing 1 location

801 Mount Vernon Pl NW
Washington, DC 20001, USA

Description

Location: Walter E . Washington Convention Center, Washington DC

Employment Type: Full-Time

Work Style: On-Site Only

Pay Rate: $25/hr

Join the Team Powering the Nation’s Biggest Events

At Smart City Networks, we don’t just support technology—we power the connections that make the biggest events in the country possible. For more than 40 years, we’ve been the behind-the-scenes technology partner for convention centers, trade shows, and conferences—supporting over 3,000 events annually, from Fortune 500 product launches to global political summits.

With a national footprint and a team of more than 250 professionals, we provide the infrastructure and services that keep conversations going—securely, reliably, and at scale

About the Role

As an Event Coordinator, you’ll be the go-to person to make sure our clients’ tech needs are met before, during, and after their events. You’ll work closely with show management, site teams, and major customers to ensure everything runs smoothly and professionally.

What You’ll Do

• Coordinating sales and service activities with show and site teams
• Consulting with clients to understand their Internet and Telephony needs
• Attending planning visits and pre-conference meetings
• Researching past event history and building detailed quotes
• Keeping orders updated in our system and communicating changes
• Sharing event details with internal teams to ensure smooth execution
• Handling billing, resolving issues, and suggesting additional services
• Using our proprietary software to manage customer interactions
• Supporting customer service staff and responding to inquiries
• Explaining our products and services clearly and confidently
• Training junior staff and assisting managers when needed
• Preparing show site reports and collaborating across departments
• Occasionally working evenings and weekends when events are live
• Taking on additional duties as needed

What You’ll Bring

• Proficiency in Microsoft Office (especially Outlook, Word, and Excel)
• Strong organizational habits and attention to detail
• Ability to juggle multiple tasks while staying calm and professional
• A polished, confident presence and great communication skills
• Familiarity with telecom and network services is a plus
• A quick learner who adapts easily to changing needs
• High school diploma required; bachelor’s degree preferred
• Experience in the tradeshow or telecommunications industry is a bonus
• Ability to work varied schedules based on event hours, including weekends, holidays and evenings.

We believe in supporting the whole employee—personally and professionally. Here’s what we offer:

• Medical, dental, and vision insurance
• Paid time off (PTO)
• Short- and long-term disability coverage
• Life and AD&D insurance
• Employee wellness initiatives
• Supplemental accident and critical illness coverage

A Few More Things to Know

• This is an on-site role—you’ll be working at the corporate office.
• Employment is contingent upon passing a background check and drug screening.

Why Smart City?

We’re proud to offer more than just a job—we offer a place to grow. At Smart City Networks, you’ll gain valuable experience in the event tech industry, learn from skilled professionals, and be part of a team that thrives on collaboration and innovation.

We’re an Equal Opportunity Employer committed to building a diverse, inclusive workplace. If you need accommodations during the application process, please contact us at 702-943-6000.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.