Event Coordinator

CNA; United States; Hybrid; USD 52,000 - 68,000; Full time

Job summary

CNA is seeking an experienced events coordinator to manage day-to-day meetings and conferences at the CNA headquarters and other sites. You will coordinate room reservations, setup, catering, A/V, and security details, providing regular updates to hosts and staff.

Responsibilities include coordinating with vendors, reconciling invoices, and ensuring facilities are clean and functional. A flexible schedule and ability to obtain security clearance are required.

Qualifications

• High School diploma or equivalent; some college preferred.
• Minimum 3 years experience in hospitality/event coordination or related field.
• Proficient in Microsoft Office and Windows.
• Strong interpersonal and organizational skills.
• Ability to work under pressure and address emergent issues.

Responsibilities

• Schedule and coordinate day-to-day meetings, conferences, seminars, and other events at CNA's headquarters conference center and other meeting rooms as assigned.
• Assist end users with room reservations and ensure all meeting details are documented and addressed (supplies, meals/Refreshments, A/V, room setup, attendance lists, security).
• Provide ongoing status updates to event hosts and administrative staff.
• Ensure rooms are set up day of event and manage catering deliveries and setup of food and beverages.
• Work with vendors to order supplies and reconcile invoices; resolve catering/billing issues and ensure accounts are current.
• Maintain conference center and meeting rooms; report maintenance issues.

Skills

Interpersonal skills

Organizational skills

Customer service

Prioritization

Detail-oriented

Work under pressure

Education

High School diploma or equivalent

Some college

Tools

Microsoft Office

Windows OS

Job description

JOB DESCRIPTION/DUTIES

1. Schedule and coordinate day-to-day meetings, conferences, seminars, and other events at CNA's headquarters conference center and other meeting rooms as assigned. Assist end users with room reservations. In coordination with event hosts and administrative staff ensure all meeting details are documented and addressed including supplies and materials, meals/refreshments, A/V requirements, conference room set-up, attendance list, security requirements, and all other meeting requirements. Provide ongoing status updates to event hosts and administrative staff.

2. Ensure rooms are set-up day of event. Receive catering deliveries and set-up food and beverage services to include making coffee, icing down drinks, and other items typically provided in-house. Make sure room is cleaned up after conference or event and assist with clean up as necessary.

3. Work with vendors to order and receive supplies and services for food, beverages, linens, supplies, equipment, and other necessary items. Reconcile and prepare invoices for approval and payment. Solve catering/billing problems and ensure accounts are current.

4. Help maintain the conference center and other meeting rooms. Ensure rooms are clean and in working order. Report maintenance issues to the appropriate teams.

5. Be proficient in the use of corporate event/conference scheduling software and assist end users with its use as necessary.

6. Other duties as assigned.

JOB REQUIREMENTS

Education: High School diploma or equivalent. Some college preferred.

Experience: Minimum of 3 years relevant experience in hospitality, conference support, event coordination or related function.

Skills: Must be proficient in Microsoft Office and Windows. Strong interpersonal and organizational skills. Ability to prioritize workload. Detail and results oriented. Strong customer service focus. Ability to work under pressure and address emergent issues.

Physical: Must be able to lift maximum of 20 pounds. Must be able to push/pull, load/unload carts containing food and other catering items.

Other: Ability to work a flexible schedule to accommodate support for early morning, evening, and occasional weekend events. Must have the ability to obtain and maintain a secret security clearance.

Remote/Hybrid Work Eligibility: This position is eligible for telecommuting or hybrid work arrangements at the discretion of the Supervisor. Employees may be required to work at CNA headquarters or other work locations resulting in changes to the scheduled telecommuting or hybrid work arrangements.