Event Coordinator

Dave n Busters; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in entertainment is seeking an Event Coordinator to efficiently execute administrative functions essential for exceptional customer service. The role demands strong communication, organization, and analytical skills to manage event bookings, support sales, and uphold service quality.

Qualifications

• Demonstrated effective communication with guests and team.
• Strong organization skills and ability to analyze data.
• Ability to read and communicate in English.

Responsibilities

• Support sales department with administrative tasks.
• Communicate with guests and team members to finalize details.
• Conduct site tours and ensure prompt paperwork distribution.

Skills

Communication

Organization

Decision-making

Analytical skills

Job description

Job Description:

POSITION SUMMARY:
The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the store functioning efficiently. Without this critical role, our efforts to provide “unreasonable hospitality” would be impossible. The Event Coordinator is responsible for supporting the sales department by completing administrative duties and confirmation calls to finalize event details. Additionally, the Event Coordinator participates in the sales process and is responsible for booking a portion of our social market.

YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:
• You are friendly and demonstrate a “You Got It” attitude
• You demonstrate good decision-making skills and can communicate effectively with guests, the Sales Team, and Management Team
• You can communicate clearly and regularly with Operations, the Sales Team, and guests
• You can clearly verbalize guests' needs to Operations and other Team Members
• You have strong organization skills
• You have strong verbal skills
• You are able to analyze basic data to assist Operations and the Sales Team with decision-making
• You can read and communicate in English

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Go above and beyond to meet the needs of each Special Events Guest, communicating all requests from the host to ensure contracts are updated accordingly.
• Take RFPs and calls for social events, converting them into closed “won” business.
• Conduct site tours as needed.
• Ensure accurate and prompt distribution of all paperwork for “pop-up parties,” working through the management team to ensure staffing support.
• Provide administrative support to the Sales Department, including follow-up on calls/emails/tasks with Event Hosts after the sale is “closed-won,” and communicate any changes to BEOs or updated signed contracts to Operations.
• Follow up on ARs, collect payment information, and close out remaining balances.
• Submit check requests/invoices as needed.
• Ensure Operations has the most up-to-date BEO for each event.
• Offer “upsell” opportunities to Event Hosts after the sale is “closed-won.”
Because we expect you to “Act like you own it,” your job includes all the responsibilities listed above PLUS other duties as assigned. If you see a need, meet it; if you have an idea, share it; if a Team Member needs help, jump in and lend a hand.

The above statements describe the general nature and level of work performed by individuals in this role. They are not an exhaustive list of all responsibilities, duties, and skills required.

Salary Range:

$10.25 - $17.75

We are an equal opportunity employer and participate in E-Verify where required.