Event Concierge: Meeting Experience Liaison

Hyatt Hotels Corporation; Chesapeake, Northern (VA, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Free and discounted room nights

Friends & family rates

Discounts on food & beverage

Work-life balance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Meal credit for employees

Job summary

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina in Cambridge, MD is seeking an Event Concierge. This role acts as the liaison between Event Sales/Planning and on-site contacts, ensuring requests are met with precision and care.

You will represent the Hyatt brand, coordinate with multiple departments, and oversee event details to guarantee a seamless experience for planners and guests. The position requires flexibility across mornings, evenings, weekends, and holidays.

Qualifications

• Refined verbal and written communication skills.
• Strong time-management and multi-tasking abilities.
• Present a professional appearance and confidence.
• Demonstrate positive leadership characteristics.
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.

Responsibilities

• Represents the Hyatt brand and connects with the meeting planner to ensure a positive image.
• Stays in close contact with all hotel departments to fulfill planner and hotel requests.
• Acts as eyes and ears for meetings, coordinating with the Events Department for smooth operations.
• Checks event spaces and compares to event orders to ensure everything is ready as specified.
• Addresses concerns and opportunities with planners and helps find quick, creative solutions.

Skills

Verbal communication

Written communication

Time management

Multi-tasking

Professional appearance

Leadership

Flexibility

Job description

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina in Cambridge, MD is seeking an Event Concierge. This role acts as the liaison between Event Sales/Planning and on-site contacts, ensuring requests are met with precision and care.

You will represent the Hyatt brand, coordinate with multiple departments, and oversee event details to guarantee a seamless experience for planners and guests. The position requires flexibility across mornings, evenings, weekends, and holidays.