Event Center Usher & Ticket Taker — Guest Experience

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A leading entertainment company in Indiana is looking for a customer service representative to ensure the smooth operation of events at the Event Center. Responsibilities include verifying ticket information, assisting guests, and providing information about the venue. Candidates must possess a high school diploma or GED and have excellent verbal communication skills. The position requires the ability to work weekend evenings. Join a fun and dynamic team focused on customer satisfaction.

Qualifications

• Must be at least 18 years of age.
• Ability to maintain professional appearance according to company standards.
• Ability to interact effectively with guests and resolve conflicts diplomatically.

Responsibilities

• Verify ticket information and direct guests to their seats.
• Provide information about events and casino offerings to guests.
• Promote superior customer service in accordance with company standards.
• Report issues or suspicious activities to management.

Skills

Customer service experience

Verbal communication

Interpersonal skills

Education

High school diploma or GED

Job description

A leading entertainment company in Indiana is looking for a customer service representative to ensure the smooth operation of events at the Event Center. Responsibilities include verifying ticket information, assisting guests, and providing information about the venue. Candidates must possess a high school diploma or GED and have excellent verbal communication skills. The position requires the ability to work weekend evenings. Join a fun and dynamic team focused on customer satisfaction.