Event Captain - New Austin Location

Stadium Scene; Austin (TX); Vor Ort; USD 14.000 - 19.000; Vollzeit

Benefits dieser Stelle

Health, Dental, and Vision insurance

Short-Term Disability

Accident and Critical IllnessInsurance

401(k)

Meals while working are included

Zusammenfassung

Five Iron Golf in Austin is seeking an Event Captain to lead on-site execution for all events, coordinate guest greetings, space setup, and issue resolution, and ensure timely, high-quality delivery of services.

The role requires strong communication, organizational skills, and the ability to work nights and weekends. You will collaborate with kitchen and sales teams to optimize experiences and revenue, while maintaining guest satisfaction.

Qualifikationen

• Prior experience in managing or coordinating events
• Passion for golf and an understanding of the game's rules are strongly encouraged
• Strong verbal and written communication skills
• A customer-centric approach
• Ability to collaborate with diverse teams
• Exceptional organizational skills
• Ability to work flexible hours, including nights and weekends
• Ability to lift up to 50 lbs
• Ability to stand for long periods of time

Aufgaben

• Provide an elevated event experience for all events by leading on-site execution of all events, handling guest greetings, space preparation, issue resolution, and financial closing.
• Ensure positive customer experiences and successful delivery of contracted services for events.
• Manage simulators and event spaces according to contract requirements.
• Oversee event timelines to ensure organized and timely activities.
• Train and coordinate with staff in various roles to provide a premium event experience.
• Collaborate with kitchen staff to ensure food meets customer expectations.
• Provide feedback to the Sales team to enhance return business.
• Purchase and manage event-related inventory.
• Support Event Sales Manager with administrative tasks.
• Attend weekly meetings to review banquet event orders.
• Collaborate with stakeholders to create additional events and experiences
• Contribute ideas for improving event experiences and increasing revenue.
• Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns.

Kenntnisse

Event coordination

Guest service

Communication

Team collaboration

Customer-centric

Organization

Stamina

Flexible hours

Guest relations

Jobbeschreibung

Description

Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

The Event Captain at Five Iron ensures the team delivers an elevated experience for events of all sizes and delivers on the Five Iron promise of Best-in-Class Events.

Responsibilities include, but are not limited to, the following:

• Provide an elevated event experience for all events by leading on-site execution of all events, handling guest greetings, space preparation, issue resolution, and financial closing.
• Ensure positive customer experiences and successful delivery of contracted services for events.
• Manage simulators and event spaces according to contract requirements.
• Oversee event timelines to ensure organized and timely activities.
• Train and coordinate with staff in various roles to provide a premium event experience.
• Collaborate with kitchen staff to ensure food meets customer expectations.
• Provide feedback to the Sales team to enhance return business.
• Purchase and manage event-related inventory.
• Support Event Sales Manager with administrative tasks.
• Attend weekly meetings to review banquet event orders.
• Collaborate with stakeholders to create additional events and experiences
• Contribute ideas for improving event experiences and increasing revenue.
• Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns.

Required Qualifications:

• Prior experience in managing or coordinating events
• Passion for golf and an understanding of the game's rules are strongly encouraged
• Strong verbal and written communication skills
• A customer-centric approach
• Ability to collaborate with diverse teams
• Exceptional organizational skills
• Ability to work flexible hours, including nights and weekends
• Ability to lift up to 50 lbs
• Ability to stand for long periods of time

Benefits (*applies to full-time employees):

• Health, Dental, and Vision insurance*
• Short-Term Disability*
• Accident and Critical Illness Insurance*
• 401(k)*
• Meals while working are included for free

Pay: $12/hr + Tips

Job Type: Full Time, non-exempt

Schedule: Nights and weekends required

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Salary Description

$12/hr + tips