Event Banquet Server | Guest Experience & Service

Troon; Wilmington (DE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Job summary

Ed Oliver Golf Club in Wilmington, DE is seeking a Banquet Server to support event setup, food and beverage service, and guest satisfaction in a fast-paced hospitality setting.

Applicants should have a High School Diploma or GED, weekday and weekend availability, and ServSafe/TIPS certification preferred. A background in bartending is a plus, with opportunities to grow within Troon’s global team.

Qualifications

• High school diploma or GED required.
• ServSafe or TIPS certification preferred.

Responsibilities

• Prepares function sites and sets meeting rooms per specifications.
• Serves food and beverages to guests following guidelines.
• Sets dining tables and buffets per Banquet Event Orders.
• Attends pre-shift meetings and communicates guest requests to management.
• Maintains clean banquet and kitchen areas and safe equipment handling.
• Assists in inventory control and monitors waste in banquet areas.
• Provides excellent customer service and anticipates guest needs.
• Regular attendance and professional representation of the organization.

Skills

Customer service

Reliability

Communication

Education

High School Diploma or GED

Job description

Ed Oliver Golf Club
Wilmington, DE 19807, USA

Description

Ed Oliver Golf Club, located in Wilmington, DE, is pleased to announce an excellent career opportunity for a Banquet Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

• Prepares function sites and assures meeting rooms are set according to specifications.
• Serves food and beverage items to guests based on established guidelines.
• Sets dining tables, buffets, and other service areas according to Banquet Event Order or as directed.
• Attends and actively participates in pre-shift meetings
• communicates special requests and concerns to the department manager
• Helps to maintain clean banquet and kitchen areas
• Oversees all equipment with care.
• Assists in inventory control and monitoring waste in the banquet or catering area.
• Ensures the guests are provided with excellent customer service by anticipating their needs before they arise.
• Incorporates safe and sanitary work practices throughout job performance.
• Regular and reliable attendance.
• Maintains exceptional personal hygiene and positive representation of the organization to employees, clients and vendors.
• Performs other duties as required.
• High school diploma or general education degree (GED)
• Weekday and Weekend Availability
• Background in bartending is preferred, but not required.

Physical Demands:

• Frequently stands and walks
• Uses hands; reaches with arms and hands
• Stoops, kneels, crawls or crouches
• Talks or hears. Occasionally sits; climbs or balances.
• Must be able to lift chairs, tables, ice buckets, beer cases, etc.

Certificates/Licenses:

ServSafe Certified (Food & Alcohol) or TIPS equivalent.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages.
• Works well under pressure
• Maintains a patient, considerate approach
• Responsible and trustworthy
• Strives to achieve guest satisfaction

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.