Evenings & Weekend Customer Service Pro — Growth Path

Domino's; New Albany (IN); On-site; USD 31,000 - 42,000; Full time

Job summary

Domino's in New Albany, IN is hiring a full-time Customer Service Representative at 2613 Charlestown Rd. The role focuses on delivering friendly, efficient service, handling orders, answering questions, and keeping records.

Ideal candidates have strong people skills, can multitask during busy periods, and are eager to grow within the Domino's organization; advancement paths from frontline roles to management are highlighted.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Skills

Customer service

Communication

Multitasking

Job description

Domino's in New Albany, IN is hiring a full-time Customer Service Representative at 2613 Charlestown Rd. The role focuses on delivering friendly, efficient service, handling orders, answering questions, and keeping records.

Ideal candidates have strong people skills, can multitask during busy periods, and are eager to grow within the Domino's organization; advancement paths from frontline roles to management are highlighted.