Customer Service Rep – Flexible Hours & Growth Path

Domino's; Jeffersonville (IN); On-site; USD 36,000 - 42,000; Full time

Job summary

Domino's in Jeffersonville, IN is seeking a friendly, dependable Customer Service Rep to greet customers, take orders, and handle inquiries with a positive attitude. This full-time role offers steady schedules and a chance to grow within the Domino's organization.

You will learn our products, assist with order processing, and collaborate with team members to ensure fast, accurate service during peak hours, while building customer trust and satisfaction.

Qualifications

• Excellent communication and people skills.
• Ability to handle inquiries and resolve complaints.
• Willingness to work in a fast-paced environment.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Skills

Customer service

Communication

Problem solving

Teamwork

POS systems

CRM software

Tools

POS systems

CRM software

Job description

Domino's in Jeffersonville, IN is seeking a friendly, dependable Customer Service Rep to greet customers, take orders, and handle inquiries with a positive attitude. This full-time role offers steady schedules and a chance to grow within the Domino's organization.

You will learn our products, assist with order processing, and collaborate with team members to ensure fast, accurate service during peak hours, while building customer trust and satisfaction.