Evenings & Nights ER Registration Specialist

Northwest Health; Valparaiso (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Northwest Health in Valparaiso, Indiana is looking for an ER Registrar to manage patient intake and registration within the Emergency Department. This role includes gathering personal, insurance, and medical information, ensuring accuracy and confidentiality, and providing top-notch customer service to patients and families.

The ideal candidate will possess strong communication skills, a background in medical office administration, and the ability to thrive in a fast-paced environment. Previous experience in healthcare settings is preferred.

Qualifications

• 0-2 years of experience in healthcare settings including patient registration or admissions.
• Relevant customer service experience preferred.
• Ability to manage sensitive information appropriately.

Responsibilities

• Manage patient intake and registration processes in the Emergency Department.
• Greet patients and families with professionalism and compassion.
• Verify patient identification and insurance details.
• Document necessary information accurately and efficiently.

Skills

Communication skills

Customer service skills

Insurance verification knowledge

Attention to detail

Interpersonal skills

Education

Post-secondary education in medical office administration or healthcare administration

Tools

Electronic health record (EHR) systems

Job description

Northwest Health in Valparaiso, Indiana is looking for an ER Registrar to manage patient intake and registration within the Emergency Department. This role includes gathering personal, insurance, and medical information, ensuring accuracy and confidentiality, and providing top-notch customer service to patients and families.

The ideal candidate will possess strong communication skills, a background in medical office administration, and the ability to thrive in a fast-paced environment. Previous experience in healthcare settings is preferred.