Evening/Weekend Guest Services & Box Office Agent

Comedy Barn; Pigeon Forge (TN); On-site; USD 16,531 - 23,419; Full time

Job summary

The Comedy Barn in Pigeon Forge, TN is seeking guest service agents to join our family-friendly attractions team. This on-site position includes night and weekend availability and requires excellent customer service.

As a greeter, you will help guests with admission, reservations, and ticket changes, maintain a positive attitude, and ensure smooth showtimes. Candidates must be 18+, with a HS diploma or GED, and comfortable using a ticketing system.

Qualifications

• Education requirements include a high school diploma / GED or an equivalent combination of education and experience.
• At least 18 years of age.

Responsibilities

• Greet guests and assist with admission, reservations, tickets changes, and attendance-related needs.
• Maintain courteous, upbeat attitude and promote outstanding guest engagement.
• Maintain knowledge of theaters and attractions.
• Resolve issues related to bookings and reservations.
• Distribute tickets and enter data in the ticketing system accurately.
• Cross-train for roles including ticket booth, greeting, and phone reservations.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

Ticketing system

Job description

The Comedy Barn in Pigeon Forge, TN is seeking guest service agents to join our family-friendly attractions team. This on-site position includes night and weekend availability and requires excellent customer service.

As a greeter, you will help guests with admission, reservations, and ticket changes, maintain a positive attitude, and ensure smooth showtimes. Candidates must be 18+, with a HS diploma or GED, and comfortable using a ticketing system.